Overview
Front Office Coordinator Jobs in Gainesville, USA at Flexzo Ai
University Heights, Gainesville, Florida
Full-Time / Part-Time
$16-$19 per hour
A growing healthcare provider is seeking a Front Office Coordinator to act as the first point of contact for patients, ensuring a smooth, professional, and efficient front desk experience.
Key Responsibilities
- Greet patients and visitors in person and over the phone in a professional, patient‑focused manner
- Schedule, confirm, and manage appointments to optimize provider time and patient flow
- Register new patients and update existing patient records, including demographics and insurance details
- Verify insurance eligibility and benefits using payer systems
- Collect copays and outstanding balances at time of service
- Post charges accurately in line with provider documentation and coding guidelines
- Answer and triage incoming calls, directing inquiries to appropriate clinical or administrative staff
- Maintain organized patient records, including scanning, filing, and fax management
- Support daily reporting and reconciliation of front office financials
- Collaborate with clinical and administrative teams to ensure seamless patient experience
Requirements
- High school diploma or equivalent
- 1+ year experience in a medical office or healthcare setting
- Familiarity with scheduling systems, insurance verification, and patient registration processes preferred
- Strong customer service and patient‑facing communication skills
- Excellent organizational and multitasking ability
- High attention to detail and accuracy, particularly with data entry and billing
- Ability to work in a fast‑paced, high‑volume environment
- Professional, reliable, and team‑oriented approach
Opportunity to grow within healthcare administration
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Title: Front Office Coordinator
Company: Flexzo Ai
Location: Gainesville, USA
Category:
