Overview
Front Office Coordinator Jobs in Belgrade, MT at Heritage Handyman
About the Role:
We’re looking for someone organized and reliable to help keep the day-to-day operations running smoothly. This role handles scheduling, customer communication, and job coordination. You’ll be the point of contact between clients, estimators, and technicians.
This is not a passive desk job—you’ll need to stay on top of moving parts, solve small issues quickly, and keep things organized.
What You’ll Do:
- Answer calls, texts, and emails from clients
- Schedule estimates and jobs based on availability and priority
- Coordinate between estimator, technicians, and clients
- Keep the calendar organized and up to date
- Send estimates, invoices, and follow-ups
- Track jobs from start to finish to make sure nothing falls through
- Handle basic customer questions and updates
- Help manage job flow, especially during busy periods
Day-to-Day Looks Like:
- Booking new jobs and adjusting schedules as things change
- Following up with clients after estimates
- Making sure techs have the right info for each job
- Handling last-minute changes or urgent requests
- Keeping everything organized so the team stays on track
What You Need:
- Strong organization and attention to detail
- Good communication skills (phone, text, and email)
- Ability to multitask and stay calm when things get busy
- Basic computer skills (email, scheduling software, invoicing)
- Reliable and consistent—this role keeps everything moving
- Experience in admin, scheduling, or service-based business is a plus
What We’re Looking For:
- Someone who takes ownership of their role
- Problem-solver—doesn’t wait to be told what to do
- Keeps things organized without letting details slip
- Communicates clearly with both customers and team members
Pay & Schedule:
- Pay based on experience
- Full-time or part-time depending on availability
- Opportunity to grow as the company grows
Pay: $22.00 – $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Title: Front Office Coordinator
Company: Heritage Handyman
Location: Belgrade, MT