Overview
Front Office Assistant Jobs in North Township, IN at CareerHub.mu
Title: Front Office Assistant
Company: CareerHub.mu
Location: North Township, IN
by Paradise Cove Boutique Hotel in
Hospitality, Tourism, Food & Beverage
129 (views)
North Full Time
Job insights
- Date posted
30/03/2026
- Closing date
29/04/2026
- Hiring location
North
- Experience Level
Junior
- Experience
1 – 3 Years
Remote work option
Yes
- Expatriate Eligibility
Yes
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Key responsibilities
The role of the Front Office Assistant is to attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organisation to the general public and customers.
Responsible for the reception counter
Makes reservations, arranges registration of guests and allocates rooms to them
Presents bills to guests on their departures and collects payments
Performs related clerical and administrative duties
Performing check-ins and check-outs according to the hotel’s standard and procedures
To be responsible and accountable for the cash float of his/ her till
Exchange foreign currencies (cash/ cheques) for guests only amd perfoms any other cash/ cheque/ credit card transactions such as paid outs, petty cash
Welcoming guest, visitors according to hotel’s standard and procedures
Doing the appropriate follow up (either in person or by phone) to any guests needs, queries, suggestions, comments and dissatisfactions
Going the extra miles in giving satisfaction to the least requirements of any VIPm guest or visitor
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Hard skills
Hospitality management
Soft skills
Active listening Attention to detail Client management Communication Interpersonal skills
Good to know
Goals & Performance Metrics
You will undergo a probationary period of THREE (3) MONTHS as from the date of commencement of employment. After having successfully completed the probationary period you will be confirmed in your post.
N+1 Management Style:
There is a consultative management style. Managers ask for the opinions and thoughts of their team, consulting the viewpoints of every member of their team.
The manager will make the final decision, but they will consider all of the information given by team members before they do so.
This style is often used in specialized fields, where employees are experts, and their input is needed for the management to make informed decisions.
Career Progression Opportunities
As part of our performance culture, your work objectives will be defined and regularly assessed by your immediate superior to ensure individual professional progress and growth. You will be informed of the Key Performance Indicators (KPIs) which will be applied in assessing further your performance.
In line with the policies of the Company, you will be expected to apply rigorously at all times the Standard Operation Procedures (SOPs) and work processes established by Management for the successful running of the business.
Benefits & Culture
Working at Paradise Cove Boutique Hotel means being part of a welcoming and inclusive workspace. We take care of our guests – but first, we take care of our staff, our Family Members. Our staff enjoy a profit-sharing scheme, pension, medical insurance, discounts in our hotels, meals at work and a good work-life balance!
Other perks of working for us include fun activity days, long-service awards, recognition awards and our Family Member Children Education Fund, which presents one scholarship a year to a Family Member’s child.
Candidate Selection Criteria
- Appear confident, well groomed and dressed in a smart casual manner
- Personality: warm, welcoming and pleasant
- Act with integrity
- Communicate effectively
- Need an eye for detail
Work Condition
Stands in for Shift (Day, afternoon or night shift)
Working Monday to Sunday 8h00-16h00 or 15h00 – 23h00. However, depending on the exigencies of our operations, we expect the candidate to be flexible.
Message from your future manager N+1:
Join the Paradise Cove Boutique Hotel Family
We have proudly been awarded the Great Place to Work label for years now (and #1 Best Workplace 2 years in a row!)
Come and discover why!
