Overview
Front Office Administrator Jobs in Anchorage at McConkey Auction Group
Join the Team at MAG Alaska as a Front Office Admin!
Are you someone who enjoys helping people, staying organized, and being the friendly face that keeps an office running smoothly? At MAG Alaska, part of the McConkey Auction Group, we’re looking for a dependable Front Office Admin to provide outstanding customer service while supporting the daily operations of our auction office.
This is a dynamic role that combines front office administration with automotive title processing, making it a great opportunity for someone who enjoys variety, problem-solving, and working with both customers and teammates.
As a Front Office Admin, you’ll play a key role in supporting our customers and operations by:
- Greeting customers and providing exceptional service in person, over the phone, and through other communication channels
- Answering and directing incoming calls while assisting customers with questions and requests
- Processing automotive titles and supporting documentation accurately and efficiently
- Verifying title paperwork to ensure compliance with company policies and state regulations
- Working with buyers, sellers, and regulatory agencies to resolve title questions and issues
- Processing outgoing mail, shipping packages, scanning documents, and maintaining organized records
- Assisting with dealer registration requests and other front office administrative functions
- Providing support to fellow team members and stepping in wherever needed to help the team succeed
- Supporting sale day operations and helping create a positive experience for customers and employees alike
- Maintaining the highest level of confidentiality regarding customer and company information
This is a people-focused role that’s perfect for someone who enjoys staying busy, solving problems, and delivering exceptional customer service every day.
What We’re Looking For:
- High school diploma or equivalent
- Previous administrative, customer service, or office experience
- Automotive title processing experience is preferred (or a willingness to learn)
- Strong organizational skills and exceptional attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities while maintaining accuracy
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Valid driver’s license
- A positive attitude, strong work ethic, and commitment to teamwork
Why MAG Alaska?
MAG Alaska is part of the McConkey Auction Group, a family-owned company built on the values of Integrity, Excellence, Professionalism, and Fun. We believe our people are our greatest asset, and we’re committed to creating an environment where employees are supported, challenged, and encouraged to grow.
Whether you’re assisting customers at the front counter, processing vehicle titles, or supporting your teammates behind the scenes, you’ll play an important role in delivering the exceptional service our customers have come to expect.
Sound like a good fit?
Apply today and become part of a team where your professionalism, attention to detail, and customer-first attitude make a difference every day!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Title: Front Office Administrator
Company: McConkey Auction Group
Location: Anchorage
