Overview
Front Desk Staff Jobs in Deerfield, IL at The Dog Stop – Deerfield
We are seeking a friendly, organized, and dependable Front Desk Associate to join our dog boarding team. This role is perfect for someone who loves dogs and thrives in a fast-paced, customer-focused environment.
Responsibilities:
- Greet customers and their pets warmly and professionally
- Manage scheduling, reservations, and check-ins/check-outs
- Answer phones and respond to customer inquiries
- Walk dogs to and from designated areas safely
- Maintain accurate client and pet records
- Handle payments and daily transactions
- Resolve customer concerns calmly and effectively
- Support kennel staff as needed to ensure smooth daily operations
Qualifications:
- Previous customer service experience required
- Strong conflict resolution and problem-solving skills
- Comfortable handling and walking dogs of various sizes and temperaments
- Excellent communication and organizational skills
- Ability to multitask in a busy environment
- Reliable, punctual, and team-oriented
- Passion for animal care is a must
- OK with loud noises.
What We’re Looking For:
A positive, patient professional who can create a welcoming experience for both pets and their owners while keeping operations running smoothly.
Job Types: Full-time, Part-time
Pay: $15.00 – $16.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Paid training
Work Location: In person
Title: Front Desk Staff
Company: The Dog Stop – Deerfield
Location: Deerfield, IL
