Overview
Front Desk Staff Jobs in Bend, OR at Country Inn & Suites, By Choice
Company Overview
Radisson Hotel Group is a leading global hospitality organization with a diverse portfolio of over 1,380 hotels across EMEA and APAC. We are dedicated to creating memorable guest experiences, fostering an inclusive workplace, and supporting the growth and development of our team members worldwide.
Overview
Must be available every weekend!
We are seeking energetic and detail-oriented Front Desk Staff to be the welcoming face of our hotel. In this vital role, you will manage guest interactions, handle administrative tasks, and ensure smooth daily operations at the front desk. Your enthusiasm and professionalism will help create a positive first impression for every guest, setting the tone for their entire stay.
Duties
- Greet guests warmly upon arrival and provide exceptional customer service throughout their stay
- Manage multi-line phone systems to handle inquiries, reservations, and guest requests efficiently
- Check guests in and out using computer systems, ensuring accuracy in billing and documentation
- Maintain organized records through data entry, filing, and proofreading of documents
- Assist with office management tasks such as calendar management, appointment scheduling, and correspondence
- Support guest needs by providing information about hotel amenities and local attractions
- Handle clerical duties including typing reports, managing customer support requests, and maintaining office supplies
Skills
- Proven experience in front desk operations or office management roles
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Excellent phone etiquette with experience managing multi-line phone systems
- Bilingual abilities are highly desirable to serve a diverse guest base effectively
- Exceptional organizational skills with keen attention to detail and time management
- Ability to perform data entry accurately and efficiently under pressure
- Customer service expertise with a friendly demeanor and problem-solving skills
- Knowledge of QuickBooks or bookkeeping is a plus for handling billing tasks
- Previous clerical or administrative experience preferred; personal assistant experience is advantageous
- Familiarity with office equipment such as printers, fax machines, and filing systems
Join us as a Front Desk Staff member to be part of a dynamic team that values hospitality excellence. Your proactive approach will help ensure our guests feel welcomed from the moment they walk through our doors. We are committed to providing paid opportunities where your skills can shine while contributing to memorable experiences for every visitor.
Pay: From $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Title: Front Desk Staff
Company: Country Inn & Suites, By Choice
Location: Bend, OR
