Front Desk Staff

Position Summary

We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist / Office Administrator to serve as the first point of contact for our office. This individual will provide exceptional customer service while ensuring the office operates efficiently on a day-to-day basis. The ideal candidate is professional, dependable, proactive, and thrives in a fast-paced environment while balancing multiple priorities.

Requirements:

Front Desk & Customer Service

• Greet visitors, clients, vendors, and employees in a professional and welcoming manner.
• Answer and direct incoming phone calls and emails promptly.
• Manage visitor check-in procedures and maintain office security.
• Receive, sort, and distribute incoming mail and deliveries.
• Coordinate outgoing mail and courier services.

Office Administration

• Maintain an organized, clean, and professional front office environment.
• Order and manage office supplies, kitchen inventory, and equipment.
• Schedule meetings and reserve conference rooms.
• Assist with calendar management and appointment scheduling.
• Coordinate office maintenance requests and vendor appointments.
• Support company events, meetings, and employee activities.

Administrative Support

• Prepare, proofread, and distribute correspondence and documents.
• Maintain electronic and physical filing systems.
• Assist with data entry and record management.
• Create reports, spreadsheets, and presentations as needed.
• Handle confidential information with discretion and professionalism.

Team Support

• Assist various departments with administrative projects.
• Support onboarding activities for new employees.
• Help coordinate travel arrangements and expense reporting when needed.
• Perform additional administrative duties as assigned.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• 2+ years of experience in a receptionist, administrative assistant, or office administration role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with office equipment including copiers, printers, and multi-line phone systems.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Professional appearance and customer-focused attitude.
• Strong attention to detail and problem-solving skills.

Preferred Qualifications

• Experience supporting multiple departments or executives.
• Familiarity with HR, payroll, or accounting administrative functions.
• Experience using office management or scheduling software.

Skills & Competencies

• Outstanding customer service
• Professional communication
• Organization and attention to detail
• Time management
• Multitasking
• Reliability and accountability
• Problem-solving
• Team collaboration
• Confidentiality and discretion
• Adaptability

Physical Requirements

• Ability to sit, stand, and walk throughout the workday.
• Occasionally lift or move items up to 25 pounds.
• Ability to operate standard office equipment.

Benefits

• Competitive salary
• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• 401(k) with company match (if applicable)
• Paid Holidays
• Professional development opportunities