Overview
Front Desk Representative Jobs in Orange Beach, AL at Virtuous Management Group (VMG)
Front Desk Representative
"Virtuous Management Group (VMG) is proud to be the maintenance service provider of choice for this exquisite and beautiful property. Our mission, "to facilitate the growth of beautiful communities," sets the industry-standard for service in the properties we manage. As a brand ambassador to the public, we desire nothing but the best for our associates/employees, clientele and everyone we greet."
Position Overview
The Front Desk Representative serves our residents and guests by providing information and services.
The ideal candidate should be a courteous professional, detail-oriented, able to perform various administrative duties, customer-focused, and have an eagerness to work and contribute to team efforts with high energy and a positive attitude. Duties include but are not limited to:
Handling day-to-day tasks and communication in a fast-paced environment.
Answering phone calls promptly and checking voicemail regularly.
Staying on top of email regularly throughout the day.
Assisting owners, guests, and property managers with questions regarding policies and procedures, directing them to the Admin/CAM where appropriate.
Assisting owners, guests, and property managers with HOA-related issues and communicating to Admin/CAM when appropriate.
Update Owner information in all applicable computer programs.
Using Microsoft Word, Excel, Outlook, Constant Contact Dropbox, AppFolio.
Keeping all owner files up to date.
Sell/Distribute pool bands and vehicle passes and keep organized record keeping.
Keeping file and record retention system up to date.
Monitoring office supplies and informing Admin when supplies are low.
Assisting Admin/CAM with projects and meetings as requested.
Other duties as assigned.
Education/Training:
High school diploma or equivalency preferred.
Experience / Knowledge:
- Two or more years of experience in Hospitality Service, or Customer Service.
- Previous experience as an Administrative Assistant is a plus.
- Effective written and verbal communication skills.
- Average to above Average proficiency in Microsoft Office, primarily Word, Excel and Outlook.
Special Requirements:
- Ability to life 30-50 lbs.
- Work in an upright standing position for extended periods of time.
- Walk and climb stairs.
- Ability to detect auditory and/or visual emergency alarms.
- Communicate, receive and exchange ideas and information by means of the spoken and written word.
- Ability to quickly and easily navigate the property/building as required to meet the job functions.
- Ability to work extended hours and weekends based on project requirement.
- Ability to respond to emergencies in a timely manner.
- Work in multiple environments inside and outside regardless of weather conditions.
The physical demands described here minimally represent those needed to perform this. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Job-type: Full-time
Front Desk/Concierge: 1 or more years (Preferred)
Education: High School or Equivalent
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Orange Beach, AL 36561 (Required)
Work Location: In person
Title: Front Desk Representative
Company: Virtuous Management Group (VMG)
Location: Orange Beach, AL
