Overview
Front Desk Receptionist Jobs in West Hollywood at Massage Company West Holywood
Front Desk Receptionist – Spa / Wellness
The Massage Company West Hollywood
Job Summary
The Massage Company West Hollywood is seeking a friendly, reliable, and organized Front Desk Receptionist to join our wellness team. As the first point of contact for our clients, you will play an important role in creating a warm, professional, and relaxing environment for everyone who visits our studio.
In this position, you will assist with scheduling appointments, greeting clients, answering phones, processing payments, and supporting the daily operations of our busy massage therapy clinic. This role is ideal for someone who enjoys customer service, working in a wellness environment, and helping people feel welcome and cared for.
Responsibilities
- Welcome clients and provide a friendly and professional first impression
- Answer phone calls, respond to inquiries, and schedule appointments
- Check clients in and out and process payments accurately
- Manage therapist schedules and appointment bookings
- Maintain a clean, organized, and welcoming reception area
- Assist clients with memberships, packages, and retail products
- Communicate clearly with therapists and staff to ensure smooth daily operations
- Handle emails, client messages, and appointment confirmations
- Support general front desk and administrative duties as needed
Experience
- Previous receptionist, spa, salon, or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable using computers and scheduling software
- Experience with booking software is a plus
- Reliable, punctual, and detail-oriented
Schedule
- Part-time or Full-time available
- Evening and weekend availability is a plus
Pay: $23.68 – $36.00 per hour
Work Location: In person
Title: Front Desk Receptionist
Company: Massage Company West Holywood
Location: West Hollywood
