Overview

Front Desk Receptionist/Scheduler Jobs in Richmond at Professional Rehabilitation Associates

Overview

We are seeking a friendly, reliable, and organized Front Desk Receptionist to join our team. This role is the first point of contact for patients and visitors and plays a key part in creating a welcoming, efficient, and professional office environment. The ideal candidate is personable, detail-oriented, and comfortable juggling multiple tasks in a fast-paced setting.

This is a part-time position with the potential to transition to full-time as the practice continues to grow.

Responsibilities

  • Greet patients and visitors warmly and professionally, both in person and over the phone
  • Answer incoming calls, route messages appropriately, and respond to general inquiries
  • Schedule, confirm, and manage patient appointments
  • Maintain an organized and tidy front desk and waiting area
  • Perform administrative tasks including data entry, scanning, filing, and record maintenance
  • Collect and verify basic patient information as needed
  • Utilize office systems for scheduling, billing support, and patient management
  • Assist with general office duties to support daily operations
  • Work collaboratively with clinical and administrative staff to ensure smooth patient flow

Qualifications & Experience

  • Previous experience as a receptionist, front desk associate, or in customer service is preferred
  • Strong computer skills, including familiarity with Microsoft Office or similar software
  • Experience with electronic medical records (EMR) systems is a plus
  • We are currently implementing Prompt EMR; prior experience with Prompt EMR is highly desirable
  • Excellent communication and interpersonal skills
  • Strong organizational skills with the ability to multitask and prioritize effectively
  • Dependable, punctual, and professional in appearance and demeanor

If you are passionate about providing excellent service and thrive in a dynamic office environment, we encourage you to apply for this rewarding position.

Job Type: Part-time

Pay: $16.00 – $20.00 per hour

Ability to Commute:

  • Richmond, KY 40475 (Required)

Work Location: In person

Title: Front Desk Receptionist/Scheduler

Company: Professional Rehabilitation Associates

Location: Richmond

 

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