Overview
Front Desk Receptionist/Scheduler Jobs in Richmond at Professional Rehabilitation Associates
Overview
We are seeking a friendly, reliable, and organized Front Desk Receptionist to join our team. This role is the first point of contact for patients and visitors and plays a key part in creating a welcoming, efficient, and professional office environment. The ideal candidate is personable, detail-oriented, and comfortable juggling multiple tasks in a fast-paced setting.
This is a part-time position with the potential to transition to full-time as the practice continues to grow.
Responsibilities
- Greet patients and visitors warmly and professionally, both in person and over the phone
- Answer incoming calls, route messages appropriately, and respond to general inquiries
- Schedule, confirm, and manage patient appointments
- Maintain an organized and tidy front desk and waiting area
- Perform administrative tasks including data entry, scanning, filing, and record maintenance
- Collect and verify basic patient information as needed
- Utilize office systems for scheduling, billing support, and patient management
- Assist with general office duties to support daily operations
- Work collaboratively with clinical and administrative staff to ensure smooth patient flow
Qualifications & Experience
- Previous experience as a receptionist, front desk associate, or in customer service is preferred
- Strong computer skills, including familiarity with Microsoft Office or similar software
- Experience with electronic medical records (EMR) systems is a plus
- We are currently implementing Prompt EMR; prior experience with Prompt EMR is highly desirable
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask and prioritize effectively
- Dependable, punctual, and professional in appearance and demeanor
If you are passionate about providing excellent service and thrive in a dynamic office environment, we encourage you to apply for this rewarding position.
Job Type: Part-time
Pay: $16.00 – $20.00 per hour
Ability to Commute:
- Richmond, KY 40475 (Required)
Work Location: In person
Title: Front Desk Receptionist/Scheduler
Company: Professional Rehabilitation Associates
Location: Richmond