Front Desk Receptionist – Medical Billing Specialist

Carolina TotalCare in Concord, NC, is seeking a dedicated professional for the position of Front Desk Receptionist – Medical Billing Specialist. This is a full-time, front-facing role that offers a competitive hourly rate of $17.50 – $21.00, along with monthly bonuses.

But that’s not all we offer! You can also enjoy these excellent benefits and perks:

• 8 days of paid time off (PTO)
• 6.5 days of holiday pay
• Discounts on supplements
• Paid training
• Monthly bonuses
• Travel and seminar expenses covered
• Complimentary healthcare treatments for you and your immediate family

The work schedule for this position is Monday through Thursday from 8:30 AM to 6:15 PM, with a half-day on Friday. This consistent schedule allows for work-life balance and the opportunity to be part of a collaborative practice during the week.

WANT TO KNOW MORE ABOUT US?

Carolina TotalCare provides comprehensive, natural healthcare using the latest methods. Our team includes specialists from different fields who work together and put patients at the center of everything we do. We focus on treating the whole body and offer services such as chiropractic care, spinal decompression, weight loss support, class 4 laser treatment, a neuropathy program, nutrition guidance, and home therapies. When you join us, you become part of a family-focused practice built on excellence, empathy, and respect.

YOUR DAY

As a Front Desk Receptionist – Medical Billing Specialist, you will begin each day by welcoming both new and returning patients with professionalism and courtesy. You will manage check-ins and check-outs, maintain the daily schedule, and respond to phone calls, text messages, and emails with patience and attention to detail. Your responsibilities will also include verifying insurance information, assisting with billing, and occasionally supporting internal marketing efforts through social media. Collaboration with the clinical team is a key part of ensuring that every patient receives a seamless and positive experience.

Front Desk Receptionist – Medical Billing Specialist Requirements:

• 5+ years of customer service experience
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to be on your feet and active during your shift
• Team player who thrives in a structured yet caring environment
• Outgoing, empathetic, and detail-oriented personality

Medical billing and insurance experience is strongly preferred. Experience in a chiropractic, medical, or dental office is also a plus!

READY TO APPLY?

If you are interested in joining us as our new Front Desk Receptionist – Medical Billing Specialist, we invite you to apply using our mobile-friendly application.