Overview
Front Desk – Receptionist/Medical Assistant Jobs in Township of Wall at Quantum Insights
Job Overview
Join our dedicated team as a Front Desk/ Medical Assistant, where you’ll play a pivotal role in both Patient Care and office administration. You will be the first point of contact for our patients, creating a welcoming environment while also ensuring that administrative tasks and office flow run smoothly. This dynamic position offers abundant opportunities for both personal and professional growth.
Key Responsibilities:
- Warmly greet patients and visitors, providing a positive first impression of our medical office.
- Handle scheduling of appointments and maintain accurate patient records with confidentiality and attention to detail.
- Manage incoming calls, emails, and messages, ensuring prompt and professional communication.
- Process payments and handle billing inquiries with precision and integrity.
- Support office administration and coordination, ensuring all front office activities run smoothly.
- Advocate for patients and communicate office policies and procedures.
- Maintain cleanliness and organization of the front desk area, ensuring a professional and welcoming environment.
- Collaborate with other staff members to maintain a clean and hygienic office environment. This includes tasks such as cleaning the kitchen and staff bathroom, vacuuming floors, and disinfecting rooms and office areas regularly to ensure a welcoming and safe space for both staff and patients.
- Demonstrate initiative by identifying urgent tasks and taking responsibility for timely and efficient execution.
- Proactively recommend improvements to enhance patient experience and operational efficiency.
- Display flexibility by assisting in other roles, such as a Medical Assistant, during staff shortages to ensure continuous patient care.
- Participate in ongoing training and development to stay adept with the latest in healthcare protocols and office technology.
- Knowledge of how to perform manual Vital signs
- Knowledge of how to perform EKGs.
- EMR system experience.
Qualifications:
- Strong commitment to reliability, loyalty, and a positive, can-do attitude.
- Excellent interpersonal and communication skills to deliver a delightful patient experience.
- Ability to effectively manage time and prioritize tasks in a fast-paced environment.
- Proficient in using computer systems, cloud-based applications, and office software.
- Demonstrated proficiency in phone etiquette and managing multiple phone lines.
- Strong clerical skills, including typing, data entry, and document preparation.
- Experience in customer service or front desk roles, preferably in a healthcare setting.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse patient populations.
- High school diploma or equivalent; further certification in medical administration is a plus.
Traits and Abilities:
- A proactive self-starter who continuously seeks to prioritize and optimize tasks for maximum efficiency.
- A reliable and dedicated professional who understands that their efforts are crucial to the office’s success.
- Capable of identifying high-value activities and focusing efforts where they are most needed.
- Committed to maintaining a dynamic work pace and actively contributing to the team’s goals.
- A problem-solver who can think on their feet and adapt to changing situations.
- A team player who can leave personal issues at the door and be counted upon in any situation.
- Eagerness to learn, take on new challenges, and grow.
What We Offer:
- A dynamic work environment where you are a key part of a growing business.
- Recognition and appreciation for your contributions.
- Opportunities for professional development and career advancement.
- A healthy work-life balance and a positive, inclusive work culture that fosters mutual respect and teamwork.
Important: To be considered, candidates must review our website (www.yhealth.com) and familiarize themselves with the "About Us" section to ensure alignment with our values and mission.
Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- Retirement plan
Work Location: In person
Title: Front Desk – Receptionist/Medical Assistant
Company: Quantum Insights
Location: Township of Wall
