Overview
Front Desk Receptionist/Client Coordinator Jobs in Overland Park, KS at Serenity Esthetics Spa
About Serenity Esthetics
Serenity Esthetics is a fast-growing company with locations across the United States and Canada. We pride ourselves on being professional, innovative, and creative, with a mission to deliver a spa experience that’s truly personalized and unlike anything else in the industry.
The hourly rate listed reflects the post-probationary rate. All new hires begin at a probationary rate for the first 90 days. After this period, a performance review is conducted, and qualifying team members move to the standard rate based on performance and contribution.
Who We Are
Serenity Esthetics offers a refreshing approach to the typical spa experience. We customize each treatment to meet the specific needs of our clients and prioritize building genuine, one-on-one relationships. Our team culture is built on professionalism, creativity, and a passion for helping people feel their best.
What It’s Like to Work With Us
If you’re energetic, enjoy meeting new people, are highly organized, and love being part of a positive, fast-paced environment—you’ll thrive here. This isn’t your typical front desk job. At Serenity, you’re part of something exciting, fresh, and people-centered. We offer a supportive team atmosphere that’s fun, upbeat, and driven by growth.
Front Desk Duties
- Warmly greet and welcome clients and visitors in a professional, friendly manner
- Answer incoming calls, manage appointment scheduling, and oversee front desk operations
- Verify and collect client information at check-in
- Maintain accurate and up-to-date client records
- Process payments and manage basic administrative tasks
- Communicate with the team to ensure smooth daily scheduling
- Deliver exceptional customer service and contribute to a seamless, elevated client experience
Preferred Experience & Skills
- Prior experience in a spa or similar front desk/customer-facing role is preferred
- Familiarity with retail and a focus on delivering client satisfaction
- Comfortable using phone systems, scheduling software, and general office equipment
- Strong communication skills and the ability to remain calm and professional under pressure
- Excellent organizational skills and attention to detail
- Ability to multitask efficiently in a fast-paced environment
- Knowledge of office management and basic administrative procedures
If you’re ready to join a company where your energy, ideas, and personality are valued—we’d love to hear from you.
At Serenity Esthetics Spa, every team member contributes to the elevated experience our guests expect. We take pride in presenting a polished, luxury environment, and employees are expected to maintain a clean, professional appearance and comply with the company’s dress code and grooming standards.
Job Type: Full-time
Pay: From $18.00 per hour
Experience:
- Customer service: 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
Work Location: In person
Title: Front Desk Receptionist/Client Coordinator
Company: Serenity Esthetics Spa
Location: Overland Park, KS
