Overview
Front Desk Receptionist Jobs in Tyler at Wright-Way
About Wright-Way Services
Since 1982, Wright-Way Services has been a trusted name throughout East Texas — serving Tyler, Longview, and the surrounding communities with comprehensive property services that include real estate, construction, remodeling, property management, and solar power installation. Led by Rudy and Yvonne Wright, our family-owned company has built its reputation on one simple principle: doing things the Wright-Way. That means quality work, honest communication, and treating every client like a neighbor — because in East Texas, they often are. We’re looking for someone who shares our commitment to excellent service to join our front office team.
The Role
As our Front Desk Receptionist, you are the first voice our clients hear and the first face they see. You set the tone for every interaction — and that matters to us. You’ll keep the front office running smoothly while supporting our real estate and property management teams with day-to-day coordination.
What You’ll Do
· Answer incoming calls promptly and professionally, serving as the welcoming first point of contact for all callers
· Route calls to the appropriate team member or department with accuracy and care
· Provide general information about our real estate listings to prospective buyers and renters
· Track and distribute real estate lead calls to the appropriate agents
· Collect rental applications from prospective tenants and verify that all required documentation is complete and accurate
· Process rental applications in a timely and organized manner
· Communicate approval and denial decisions to applicants professionally and with empathy
· Sort and distribute daily incoming mail
· Encourage satisfied clients to share their experience through positive online reviews
What We’re Looking For
· Strong verbal and written communication skills in English
· Basic computer proficiency, particularly with Microsoft Office Suite (Word, Excel, Outlook)
· A warm, professional phone manner and genuine people skills
· Strong attention to detail and organizational habits
· Reliability, punctuality, and a team-first attitude
· A genuine interest in helping people — whether they’re buying a home, renting a property, or just calling with a question
Bonus: Bilingual candidates (English/Spanish) are strongly encouraged to apply and will receive additional consideration.
Pay: $15.00 – $20.00 per hour
Work Location: In person
Title: Front Desk Receptionist
Company: Wright-Way
Location: Tyler
