Overview
Front Desk Receptionist Jobs in Miami Beach at Douglas Gardens Community Mental Health Center
Now Hiring: Bilingual Front Desk Receptionist (English/Spanish)
Location: Miami Beach, FL
Schedule: Monday–Friday | 8:30 AM – 5:00 PM (No weekends or after-hours!)
Douglas Gardens Community Mental Health Center (CMHC) is seeking a compassionate and reliable full-time Bilingual Front Desk Receptionist to join our Miami Beach team. This front-facing role plays a vital part in creating a welcoming, supportive environment for individuals living with moderate to severe mental illness.
If you have a passion for helping others and thrive in a fast-paced, client-focused setting, we’d love to hear from you.
What You’ll Do:
- Greet clients and visitors with professionalism and warmth.
- Answer and direct incoming phone calls.
- Schedule and confirm client appointments.
- Check in and check out clients.
- Verify insurance and collect co-pays when applicable.
- Maintain accurate client records and update electronic health records (EHR).
- Manage incoming/outgoing mail and faxes.
- Keep the front office area clean, organized, and stocked with necessary supplies.
- Help ensure a smooth and welcoming experience for every client.
- Assist in the Health Information Management department as needed.
What We’re Looking For:
- Bilingual in English and Spanish
- High school diploma or equivalent (required)
- At least 1 year of experience in a healthcare or similar front office setting preferred.
- Proficiency in Microsoft Office and basic office equipment (printer, copier, scanner, fax, etc.)
- Friendly, dependable, detail-oriented, and organized.
- Strong customer service and data entry skills
- Ability to pass a Level 2 background check and drug screening is required
Why Join Us?
- Weekday schedule – no nights or weekends.
- Comprehensive benefits package, including:
- Health, Dental & Vision Insurance
- Short- and Long-Term Disability
- Life Insurance with optional add-ons
- 401(k) Retirement Plan with company match.
- Paid Time Off (PTO)
- Free Parking
- Public Service Loan Forgiveness (PSLF) eligibility – we are a nonprofit, tax-exempt employer.
Douglas Gardens is an Equal Opportunity Employer and Drug Free Workplace.
If selected for this position, you will be required to submit to a level II background screening through the DCF Clearinghouse: https://info.flclearinghouse.com
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Front Desk Receptionist
Company: Douglas Gardens Community Mental Health Center
Location: Miami Beach
