Overview
Front Desk Receptionist Jobs in Frisco at Evolve Family Medicine
Job Summary
Evolve Family Medicine is seeking an energetic and detail-oriented Front Desk Receptionist for a part-time position. In this vital role, you will be the welcoming face of our practice, managing front desk operations and providing exceptional service to our patients. Your positive attitude and organizational skills will help create a professional, friendly, and efficient experience for every patient who walks through our doors. This is a great opportunity to grow your medical office administrative skills in a supportive, patient-focused environment.
Duties
- Greet patients and visitors with professionalism and warmth, ensuring a positive first impression.
- Check patients in and out efficiently, confirming demographic and insurance information at each visit.
- Schedule, reschedule, and confirm patient appointments, coordinating with clinical staff to keep the day running smoothly.
- Verify patient insurance eligibility and benefits prior to appointments, flagging any coverage issues to the appropriate team member.
- Use eCW (eClinicalWorks) to manage patient records, scheduling, and check-in/check-out workflows.
- Answer multi-line phone systems promptly and courteously, directing calls to the appropriate staff or physician.
- Collect co-pays and payments at time of service, and assist with basic billing questions.
- Handle data entry, filing, and document proofreading to maintain accurate patient records.
- Support office management tasks such as supply inventory and mail distribution.
- Respond to patient inquiries via phone or email with excellent etiquette and professionalism.
- Maintain a clean, organized, and welcoming front office environment.
Requirements
- Previous medical office experience preferred (front desk, medical receptionist, or similar role).
- Experience with eCW (eClinicalWorks) or other EHR systems strongly preferred.
- Familiarity with insurance verification processes (eligibility checks, benefits, co-pays).
- Proven experience in office management, clerical work, or as a receptionist with strong organizational skills.
- Excellent computer skills including Microsoft Office Suite (Word, Excel, Outlook) and general data entry systems.
- Familiarity with multi-line phone systems and excellent phone etiquette.
- Bilingual abilities are highly desirable to serve our diverse patient population.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced clinical setting.
- Attention to detail in proofreading documents and maintaining accurate patient records.
- Ability to handle confidential patient information (HIPAA) discreetly and professionally.
Schedule: Part-time
Pay: $17.00 – $20.00 per hour
Work Location: In person
Title: Front Desk Receptionist
Company: Evolve Family Medicine
Location: Frisco
