Overview
Front Desk Receptionist Jobs in Gaylord, MI at Otsego Resort
Job Summary
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative skills in a fast-paced, supportive environment.
Duties
- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
- Answer, screen, and direct incoming calls using multi-line phone systems with excellent phone etiquette
- Manage appointment scheduling and calendar coordination for staff and executives
- Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office management tools
- Support office management tasks such as supply inventory, mail handling, and document proofreading
- Assist with clerical duties including typing correspondence, organizing files, and supporting customer support efforts
- Provide bilingual support as needed to assist diverse clients and visitors effectively
Experience
- Previous office or administrative experience demonstrating strong organizational skills and attention to detail
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and excellent phone etiquette
- Knowledge of QuickBooks or bookkeeping experience is a plus
- Bilingual abilities to communicate effectively with a diverse clientele are highly desirable
- Prior experience as a medical or dental receptionist or personal assistant is advantageous
- Strong time management skills with the ability to prioritize tasks efficiently
Join us in delivering outstanding customer service while honing your administrative expertise! This role is perfect for motivated individuals eager to grow their career in office management, support functions, or customer relations. We value energetic professionals who thrive in busy environments and are committed to making every visitor’s experience exceptional.
Pay: $15.00 – $17.00 per hour
Work Location: In person
Title: Front Desk Receptionist
Company: Otsego Resort
Location: Gaylord, MI
