Overview
Front Desk Receptionist Jobs in Virginia Beach, VA at Madan Periodontics
Dental Experience is required for consideration of this position.
As front office coordinator, your primary responsibility will be managing front office duties and warmly greeting all patients.
Patient interaction:
- Greet patients warmly and professionally upon arrival
- Check patients in and out for appointments
- Answer patient questions regarding appointments
Appointment management:
- Schedule, reschedule, and cancel patient appointments
- Confirm appointments with patients via phone or email
- Manage appointment book and ensure accurate scheduling
Administrative tasks:
- Answer incoming phone calls and take messages
- Update patient records with accurate information
- File patient documents and insurance forms
- Responsible for managing all incoming/outgoing correspondence pertaining to the patient’s appointment/treatment
Billing and insurance:
- Collect patient payments and process transactions
- Verify insurance benefits and eligibility
Other duties may include:
- Assist patients with completing necessary paperwork
- Communicate with dental labs and other specialists
- Maintain a clean and organized reception area
- Cross-train with other front office staff to cover duties as needed
Required skills for this position:
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Proficiency with dental office software and computer systems
- Attention to detail and accuracy with data entry
- Ability to multitask and prioritize tasks effectively
- Basic understanding of dental terminology and dental insurance
- Work as a team player to ensure each patient receives the best service possible
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Front Desk Receptionist
Company: Madan Periodontics
Location: Virginia Beach, VA
