Overview

Front Desk Receptionist Jobs in Wichita, KS at MedHQ

Position Title: FLSA Status:

Prepared By: Created Date: Revised Date:

Patient Service Representative Non-Exempt

Human Resource Manager April 2019

Position Summary:

Accountable for the process of checking in surgery patients professionally and accurately.

Key Responsibilities/Essential Functions:

  • Prepares patient chart with required documents.
  • Checks in patients professionally and accurately.
  • Files/reviews all appropriate medical documents which include lab, x-ray, hospital reports, dictation and other correspondence. Confirms completion of all documentation required to support surgery/procedure.
  • Answers phones, screens and directs calls, pages as needed, relays messages efficiently.
  • May perform other duties as assigned or requested.

Management Responsibilities:

This position has no management responsibilities.

Qualifications:

Education and/or Experience

  • Associate’s degree or equivalent from two-year College or technical school; or one year related experience; or equivalent combination of education and experience preferred.
  • Understanding of medical terminology, preferred.
  • Working knowledge of ICD-9/ICD-10CPT coding, preferred.
  • In depth knowledge of HIPAA regulations preferred.
  • Previous computer experience required.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence required.

Behavioral Skills

  • A personal presence which is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the values of The Center for Same Day Surgery.
  • Displays compassion for patients, family members, and others; along with a nurturing spirit to provide care during emotionally stressful situations.
  • Exhibits well developed verbal and written communication skills, and is able to professionally receive and follow oral instructions in English.
  • Ability to cope with mental and emotional stress related to the position, function independently, having flexibility, consistency and professionalism.
  • Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and ministry leadership.
  • Exhibits safe, positive and productive work habits.

Technical Skills

Certificates, Licenses, Registrations

  • N/A

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently required to carry or lift items weighing up to 10 pounds.
  • Occasionally required to carry or lift items weighing up to 25 pounds for short distances.
  • Occasionally required to stand or walk.
  • Frequently required to sit in a stationary position.
  • Occasionally performs activities that require stooping, bending and reaching, squatting, balancing, and trunk twisting throughout the day.
  • Constantly able to communicate verbally and in written form.
  • Frequently able to detect and discern both loud and soft sounds such as phone calls and customer questions.
  • Constantly able to use hands and fingers to type, write, and file.
  • Frequently able to use near vision for viewing computer monitor and written materials.
  • Occasionally required to detect unusual odors that could indicate environmental issues.

Working Conditions:

  • Position is Category II of Potential Exposure, which includes tasks that involve no exposure to blood, body fluids, or tissues, but may require performing unplanned Category I tasks (expected exposure to blood, body fluids, or tissues). OSHA Blood borne Pathogen Standard 1910.1030(c)(2)(i) more specifically defines Category II Potential Exposure as: Normal work routine involves no exposure to blood, body fluids, or tissues but exposure or potential exposure may be required as a condition of employment.
  • The noise level in the work environment is usually moderate.
  • Work is generally performed in an indoor, well-lighted, well-ventilated, heated and air-conditioned environment.

Position Scope/Patient Population:

  • N/A

COMMENTS

The above statements are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified and it is nota contract express or implied.

Pay: $18.00 – $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Title: Front Desk Receptionist

Company: MedHQ

Location: Wichita, KS

 

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