Overview

Front Desk Medical Receptionist Jobs in Farmington Hills, MI at Fulfilled Care Psychiatry

Position: Front Desk Receptionist– Fulfilled Care

At Fulfilled Care Psychiatry, the Front Desk Coordinator plays a vital role as the first point of contact for our patients. We are seeking a warm, organized, and detail-oriented individual to help maintain the daily flow of our outpatient psychiatric clinic and deliver outstanding support to both patients and providers.

Primary Responsibilities:

  • Greet all visitors and patients with professionalism and warmth, creating a welcoming environment
  • Manage scheduling for psychiatric assessments and follow-up appointments
  • Conduct insurance eligibility checks and explain coverage details to patients
  • Handle payments and co-pays (note: most transactions are processed automatically)
  • Answer incoming calls, respond to patient questions, and route messages appropriately
  • Partner with the psychiatrist to streamline patient care, support billing processes, and enhance service delivery
  • Support general administrative operations to keep the practice running efficiently

Preferred Qualifications:

  • High school diploma required; associate degree or additional education is a plus
  • Prior experience working as a receptionist in a healthcare, behavioral health, or psychiatry practice is required
  • Familiarity with insurance verification and billing practices
  • Strong communication and interpersonal skills, with a patient-centered approach
  • Excellent multitasking and time-management capabilities
  • Comfortable working independently in a solo provider setting

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • Medical receptionist: 2 years (Required)

Ability to Commute:

  • Farmington Hills, MI 48334 (Required)

Work Location: Hybrid remote in Farmington Hills, MI 48334

Title: Front Desk Medical Receptionist

Company: Fulfilled Care Psychiatry

Location: Farmington Hills, MI

 

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