Overview
Front Desk Manager – Hotel Jobs in Minneapolis at Fairfield by Marriott Minneapolis North
Front Desk Manager
Holiday Inn Bloomington West – Bloomington, MN
Join Our Team!
Holiday Inn Bloomington West is seeking an experienced and service-driven Front Desk Manager to lead our front office operations. If you thrive in a fast-paced hospitality environment and are passionate about delivering exceptional guest experiences, we’d love to hear from you.
Key Responsibilities:
- Oversee daily front desk operations, ensuring efficient and professional guest service
- Lead, train, and motivate front desk team members to maintain brand standards
- Handle guest concerns and resolve issues promptly and effectively
- Manage scheduling, payroll, and team performance
- Ensure accuracy of reservations, billing, and guest accounts
- Collaborate with housekeeping and maintenance to ensure seamless operations
- Maintain compliance with IHG brand standards and hotel policies
Qualifications:
- Previous experience in a hotel front office leadership role required
- Experience with Hotel Key PMS strongly preferred
- Familiarity with IHG systems and standards is a plus
- Strong leadership, communication, and problem-solving skills
- Ability to work flexible schedules, including weekends and holidays
- Detail-oriented with strong organizational skills
What We Offer:
- Competitive salary based on experience
- Opportunities for growth within the company
- Hotel discounts and benefits
- Supportive and team-oriented work environment
If you’re ready to take the next step in your hospitality career, apply today and become part of a team that values service, teamwork, and excellence.
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Title: Front Desk Manager – Hotel
Company: Fairfield by Marriott Minneapolis North
Location: Minneapolis
