Overview

Front Desk & Insurance Coordinator Jobs in Charlotte at Southeast Oral Surgery

Skills required:

Knowledge of medical and dental insurance, ICD-10, CPT and CDT coding.

Utilization of insurance companies website platforms to verify benefits, claims processing and claims status.

Excellent communication and organizational skills.

Motivated team player that can manage stressful situations and multitask.

1-2 years Experience working in insurance for a dental or medical office.

Responsibilities:

Verifying dental or medical benefits for all patients for upcoming surgeries.

Communicating benefits and financial responsibilities to patients and any questions regarding coverage effectively.

Scheduling hospital cases as well as CT’s or MRI’s for patients

Posting all payments to patient accounts, through electronic payments, mail and prepare daily deposits.

Submitting electronic and paper claims with all required attachments and following up on denied claims.

Assist the front desk with answering the phones, directly to the right department and scheduling appointments for patients.

Checking patients in and out, going over surgery instructions and treatment plan.

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Education:

  • High school or equivalent (Required)

Experience:

  • Insurance verification: 1 year (Required)
  • Customer Service: 1 year (Required)

Work Location: In person

Title: Front Desk & Insurance Coordinator

Company: Southeast Oral Surgery

Location: Charlotte

 

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