Overview
Front Desk Dental Receptionist Jobs in West Bend at Progressive Periodontics and Dental Implants of West Bend
Are you looking to join a fun, fast-paced work environment? Do you have good customer service skills but are sick of working late nights and weekends? WE HAVE THE OPPORTUNITY FOR YOU!
We need a highly organized and friendly candidate who has good customer service skills to join our dynamic, fast-paced dental team.
This role requires a skilled and detail-oriented individual
– Strong organizational and communication skills are essential for success in this role.
– Ability to work in a fast-paced environment and adapt to changing priorities is a must.
DUTIES and RESPONSIBILITIES
– Greet and welcome patients in a professional and friendly/warm manner
– Provide exceptional customer support: answering phone calls, and responding to emails in a timely and professional manner. Managing incoming calls from Patients and Referring Offices
– Manage patient scheduling and appointments efficiently
– Patient Registration and presenting treatment plans (will train)
– Verify insurance information and process payments (will train)
– Collaborate with other office staff members to ensure seamless office operations. Assist with administrative tasks to support the dental team.
– Maintain confidentiality and adhere to all HIPAA regulations.
– Receive, sort and distribute daily mail/deliveries
– Communicate with other offices for referrals and for patient records
– Perform clerical receptionist duties such as filing, photocopying, faxing. Administrative and Office responsibilities
– Build patient relationships based on trust and empathy. Compassionate and empathetic towards patients’ needs.
QUALIFICATIONS / REQUIREMENTS
**Experience:** Prior experience as a Front Desk Receptionist, Dental Receptionist, or Medical Receptionist is recommended, but NOT required. We will train the right candidate.
Excellent verbal and written communication skills. Strong interpersonal and relationship-building skills.
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow with attention to detail.
Ability to enter data accurately into a computer system (will train)
Ability to work independently
Time management skills
Ability to deal effectively with multiple personalities at all levels
Outgoing personality and an outstanding positive attitude, and demeanor.
Thrive in a multitasking, high-paced, dynamic environment
Excellent organizational abilities and attention to detail.
Proficient with computer systems. Skilled computer knowledge
Open mindset and willingness to learn new skills.
Team player who can collaborate effectively with colleagues.
Reliable and punctual with a strong work ethic.
Professional phone etiquette and scripting
Benefits: (Pending full time vs. part time position)
· Competitive salary
· Paid time off and Paid holiday
· Health insurance
· 401K retirement benefits
· Profit sharing
· Employee discount (for dental services and supplies)
· Opportunities for professional development and training.
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Title: Front Desk Dental Receptionist
Company: Progressive Periodontics and Dental Implants of West Bend
Location: West Bend
