Overview
Front Desk / Daycare Manager Support Jobs in Brooklyn at Go Doggy
About Us: Go Doggy is a premier dog daycare that provides exceptional care and personalized services for our furry clients. We pride ourselves on creating a warm, engaging environment for both dogs and their owners. Our focus is on providing personalized attention, safety, cleanliness, and a strong sense of community.
Position Overview: We are seeking a dynamic and organized Front Desk/Daycare Manager Support to assist in the day-to-day operations of our dog daycare. The ideal candidate will have experience in front desk management, sales, customer service, and employee supervision. You will play a critical role in ensuring smooth operations, resolving customer concerns professionally, and supporting our team in maintaining the high standards that Go Doggy is known for.
Key Responsibilities:
- Manage front desk operations, including greeting customers, handling check-ins and check-outs, and scheduling daycare/boarding services.
- Address customer inquiries and resolve complaints or difficult situations professionally and efficiently.
- Assist in managing and supervising daycare staff, ensuring adherence to company policies and procedures.
- Handle sales transactions, promote daycare services, and upsell additional offerings.
- Support the team with maintaining a clean and safe environment for dogs and staff.
- Keep detailed records of daycare activities, customer interactions, and incidents.
- Collaborate with the daycare manager to ensure smooth day-to-day operations.
- Monitor and maintain inventory for daycare supplies.
- Provide exceptional customer service, ensuring that both dogs and their owners have a positive experience.
Qualifications:
- Minimum of 2 years of experience working at a front desk in a customer-facing role.
- Proven experience in sales, handling customer inquiries, and resolving complex issues.
- Ability to manage and support employees in a fast-paced, dynamic environment.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and maintain composure in stressful situations.
- Love for dogs and a passion for creating a positive daycare environment.
- Experience in a dog daycare, animal care, or hospitality industry is a plus.
What We Offer:
- Friendly and supportive work environment.
- Opportunities for professional growth and advancement within the company.
- The chance to work with a great team and wonderful dogs every day!
How to Apply: If you’re passionate about customer service, managing teams, and working in a fun, dog-filled environment, we want to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role to
Job Type: Full-time
Pay: $17.00 – $22.00 per hour
Ability to Relocate:
- Brooklyn, NY 11249: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk / Daycare Manager Support
Company: Go Doggy
Location: Brooklyn
