Overview
Front Desk Coordinator Jobs in Marietta, GA at Robert Half
Title: Front Desk Coordinator
Company: Robert Half
Location: Marietta, GA
We are looking for a Front Desk Coordinator to support a busy non-profit clinical environment in Georgia. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front office operations with accuracy and care. The role blends customer-facing responsibilities with administrative support, requiring strong communication skills, attention to detail, and confidence handling patient information and insurance-related questions.
Responsibilities:
• Welcome patients, guests, and clinic visitors while creating a detail-oriented and positive front desk experience from arrival through departure.
• Respond to questions about clinic services, chiropractic care, and general university-related information with clarity, accuracy, and care.
• Confirm insurance coverage details and explain patient financial responsibilities, including copays, deductibles, and outstanding balances.
• Maintain current knowledge of third-party payer guidelines and Medicare requirements to support compliant front office operations.
• Prepare, organize, and update patient documentation, ensuring records, forms, and sign-in materials are complete, accurate, and properly filed.
• Enter and review demographic and visit information in the electronic health record to support accurate patient registration and documentation.
• Coordinate patient records with internal clinic departments while safeguarding confidentiality and following organizational standards.
• Escort patients to exam areas when needed, help support patient education activities, and contribute to efficient clinic flow.
• Monitor the reception and waiting areas for cleanliness, order, and timely movement of patients, and report malfunctioning equipment promptly.
• Assist with reports, special projects, and other front office or administrative duties as assigned.
• Previous experience in reception, front desk, or customer service work in an office or healthcare setting with strong attention to detail.
• Strong interpersonal skills with the ability to interact respectfully with patients, visitors, clinicians, students, and staff.
• Working knowledge of insurance verification processes, patient payment discussions, and basic Medicare or third-party payer practices.
• Comfortable using computer systems to enter data, maintain records, and review patient information with a high degree of accuracy.
• Excellent organizational skills and attention to detail when handling forms, files, and confidential documentation.
• Ability to manage multiple tasks in a fast-paced environment while maintaining a calm and service-oriented approach.
• Commitment to patient-centered service, excellence, inclusivity, and clear communication.
• High school diploma or equivalent; additional administrative or healthcare office experience is a plus.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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