Overview
Front Desk Coordinator Jobs in Morgan, PA at The Big Fish Contracting Company
Company Overview
The Big Fish Roofing Company has built a strong reputation as a reliable provider of roofing and exterior services. We pride ourselves on delivering exceptional workmanship and customer service to residential clients in the greater Pittsburgh area.
Overview
We are seeking an energetic and detail-oriented Front Desk Coordinator to join our dynamic team. In this vital role, you will serve as the first point of contact for clients and visitors, manage administrative tasks, and support office operations with enthusiasm and professionalism. This position offers an exciting opportunity to be part of a growing company dedicated to excellence in exterior home improvement.
Responsibilities
- Welcome guests, clients, and employees with warmth and professionalism.
- Answer incoming calls, provide information, and route calls to appropriate individuals.
- Manage inquiries, reservations, and appointments efficiently.
- Maintain a clean and organized reception area.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Schedule Leads
- Schedule and track vehicle maintenance
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering assistance as needed.
- Collaborate with various departments to ensure seamless operations and coordination of tasks.
- Generate reports through the CRM as required
- Accept payments from customers and make bank deposits as required
Qualifications
- Excellent verbal and written communication skills.
- Ability to communicate effectively with individuals at all levels, both in person and over the phone.
- Professional and courteous demeanor when interacting with clients, visitors, and colleagues.
- Strong customer service orientation with a focus on providing exceptional service to clients and visitors.
- Proficiency in using office equipment such as multi-line phone systems, printers, copiers, and fax machines.
- Basic proficiency in computer skills, including word processing, email, and spreadsheet software.
- Willingness to learn new software programs and tools as needed.
- Strong problem-solving skills with the ability to address issues and find solutions independently.
This is an excellent opportunity for individuals who are passionate about delivering excellent customer service. If you meet the requirements and are looking to join a supportive team, please apply!
Pay: $18.00 – $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Office Administrative Tasks: 1 year (Required)
- CRM: 1 year (Preferred)
Ability to Commute:
- Morgan, PA 15064 (Required)
Work Location: In person
Title: Front Desk Coordinator
Company: The Big Fish Contracting Company
Location: Morgan, PA
