Overview
Front Desk Associate (7a-3p) Jobs in Lincoln at BridgePointe Inn & Suites
Job Overview
We are seeking a friendly, dependable, and customer-focused Hotel Front Desk Associate to join our team. The Front Desk Associate is responsible for greeting guests, checking guests in and out, answering questions, handling reservations, and providing excellent customer service to ensure a positive guest experience.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression at all times
- Ensure an effortless check-in and check-out experience for guests
- Answer phone systems promptly and professionally, directing calls efficiently
- Schedule and manage reservations appropriately
- Handle data entry, filing, and document proofreading with accuracy and attention to detail
- Support housekeeping operations as needed, such as folding laundry and organizing laundry
- Maintain a clean and organized front desk area
- Provide excellent customer support by addressing inquiries via phone or in person with courteous phone etiquette and professionalism
- Support team members during busy periods
Qualifications
- High school diploma or equivalent preferred
- Strong communication and customer service skills
- Excellent organizational skills with the ability to multitask efficiently and prioritize tasks effectively
- Basic computer knowledge combined with professional phone etiquette
- Previous front desk or receptionist experience preferred
- Excellent team player
- Identifies and resolves workplace problems efficiently
Schedule
- Part time or Full time available
- 7a-3p shift
- Friday, Saturday, Sunday required
Join us as a Front Desk Associate to be the energetic heartbeat of our office!
Pay: From $15.00 per hour
Work Location: In person
Title: Front Desk Associate (7a-3p)
Company: BridgePointe Inn & Suites
Location: Lincoln
