Front Desk Associate

Front Desk Associate

Coastal Health – Next Step

Coastal Health is seeking a compassionate and professional Front Desk Coordinator to join our busy Spine, Pain Management, and Next Step Addiction Specialist practice. We are looking for someone who understands the importance of treating every patient with dignity, empathy, and respect in a fast-paced medical environment.

Position Responsibilities

• Greeting and checking in patients
• Scheduling and confirming appointments
• Answering multi-line phones
• Verifying insurance and updating patient information
• Managing patient flow and front office operations
• Assisting providers and clinical staff as needed
• Maintaining confidentiality and professionalism at all times

Ideal Candidate

• Friendly, dependable, and organized
• Able to multitask in a busy office setting
• Strong communication and customer service skills
• Must demonstrate empathy and compassion toward patients
• Nonjudgmental attitude when working with pain management and addiction recovery patients
• Medical office experience preferred, but willing to train the right candidate

What We Offer

• Supportive team environment
• Opportunity to make a meaningful difference in patients’ lives
• Competitive pay based on experience
• Full-time position

If you are passionate about helping people and thrive in a fast-paced healthcare setting, we would love to hear from you.

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.