Overview
Front Desk Associate Jobs in Mobile, AL at Best Western Mobile Inn & Suites
Front Desk Agent
Responsibilities:
– Greet and welcome guests in a friendly and professional manner
– Register guests and assign rooms, ensuring all necessary information is obtained
– Answer phone calls and provide information to guests or transfer calls to appropriate departments
– Handle guest check-ins and check-outs efficiently
– Process payments and maintain accurate records of transactions
– Respond to guest inquiries and resolve any issues or complaints promptly
– Provide exceptional customer service and create a positive guest experience
– Maintain a clean and organized front desk area
Experience:
– Previous experience in a customer service role preferred
– Familiarity with phone systems and basic computer skills
– Excellent communication and interpersonal skills
– Strong attention to detail and organizational abilities
– Ability to handle multiple tasks simultaneously in a fast-paced environment
– Knowledge of hotel operations and guest relations is a plus
We offer competitive pay, flexible scheduling, and opportunities for career growth. If you are a friendly and professional individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: $11.00 – $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Title: Front Desk Associate
Company: Best Western Mobile Inn & Suites
Location: Mobile, AL
