Overview
Front Desk/Appointment Coordinator Jobs in Needville at Needville Family Dentistry
Join Our Growing Dental Team!
We are looking for a friendly, organized, and dependable Front Office Scheduling Coordinator to become the first impression of our dental practice. If you love helping people, enjoy staying organized, and thrive in a fast-paced environment, we’d love to meet you.
This position plays a vital role in creating an exceptional patient experience from the moment a patient calls or walks through our doors.
What You’ll Do
- Answer incoming phone calls with professionalism and enthusiasm
- Schedule and confirm patient appointments
- Manage recall and continuing care systems
- Check patients in and out efficiently
- Help maintain a productive and organized schedule
- Communicate with patients regarding appointments and treatment needs
- Follow up with overdue patients and unscheduled treatment
- Assist patients with questions and provide outstanding customer service
- Work closely with the clinical team to ensure a smooth patient experience
What We’re Looking For
- Excellent customer service and communication skills
- Positive attitude and team-oriented mindset
- Strong organizational and multitasking abilities
- Dependable and punctual
- Comfortable speaking with patients on the phone and in person
- Ability to stay calm and professional in a busy environment
- Computer proficiency and ability to learn new software
Preferred Qualifications
- Previous dental office experience preferred but not required
- Experience with scheduling, reception, hospitality, retail, medical office, or customer service roles is highly valued
- Spanish-speaking is a plus
What Success Looks Like
- Patients feel welcomed and cared for
- The schedule stays productive and organized
- Phone calls are handled promptly and professionally
- Recall patients are consistently contacted and scheduled
- The entire team works together to create a great patient experience
Compensation & Benefits
- Competitive pay: $15-$20 per hour based on experience
- Bonus system
- Paid training
- Opportunities for growth and advancement
- Supportive team environment
- The opportunity to make a meaningful impact on patients’ lives every day
- Dental care included after 6 months of employment
To Apply
Please submit your resume and tell us why you would be a great fit for our team. We are looking for someone who is positive, dependable, coachable, and committed to providing exceptional customer service.
Job Type: Full-time
Pay: $15.00 – $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
Title: Front Desk/Appointment Coordinator
Company: Needville Family Dentistry
Location: Needville
