Overview
Front Desk Agent/Receptionist Jobs in Las Vegas, NV at Bridge Counseling Associates (BCA)
$14.00 per hour
Free medical insurance for full-time employees (normal cost is $637.5/month) and 30% discount for families.
Other Benefits: Paid holidays, PTO, 401(k), Dental and Vision insurance available.
Must pass a drug test, including marijuana
Bridge Counseling Associates is a 501(c) 3 nonprofit organization that has been in operation since 1971.
Who We Are
Bridge Counseling Associates is the largest behavioral health agency in Southern Nevada. This means we treat mental health and substance abuse issues.
You will work with highly trained therapists and counselors, as well as a psychiatrist and two nurse practitioners. You will be part of the team that helps thousands of people in our community each year.
Bridge Counseling Associates – Front Office Professional
Energetic individuals with front office experience and professionalism need only apply. The position requires the ability to manage multiple responsibilities and prioritize while working with culturally diverse populations.
Hours/Shifts
Work schedules are based on agency needs and may include working evenings, weekends, with a variety of shifts and hours.
Experience must include the following skills and areas of responsibility:
- Answers phones and e-mails, schedules, and confirms appointments, and inputs patients/clients’ data into company systems.
- Organizes workflow and appointments by reading and routing correspondence, collecting patients/clients’ information.
- Completes requests by greeting patients/clients, in person or on the telephone, and answering or referring inquiries.
- Maintains patients/clients’ confidence and protects operations by keeping information confidential.
Qualifications:
- Computer skills, multi-line phone skills, general office equipment knowledge, and front office check-in/check-out procedures.
- Knowledge and experience in funding source management, including stakeholder, Medicaid, and commercial insurance billing (preferred but not required).
- Ability to multitask and work with a diverse population of consumers and professionals.
- Ability to present information calmly and professionally, even when confronted with challenging situations.
- Ability to present the agency and its services in a positive and strength-based manner to patients/clients.
- Some knowledge of multiple disciplines in behavioral health (preferred but not required)
- Bilingual in Spanish (preferred but not required)
Professional Qualities:
- Positive and enthusiastic presence.
- Efficient and task-oriented.
- Good communication and people skills
- Reporting skills
- Punctuality
- Microsoft Office skills
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Las Vegas, NV 89101 (Required)
Work Location: In person
Title: Front Desk Agent/Receptionist
Company: Bridge Counseling Associates (BCA)
Location: Las Vegas, NV
