Overview
Front Desk Agent Jobs in Ewing, NJ at Element By Westin Marriott Brand Hotel
Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face at the Element Hotel. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks with efficiency and professionalism. Your positive attitude and organizational skills will ensure a smooth flow of daily activities, creating a welcoming environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems with professionalism, directing calls accurately and courteously
- Check guests in and out through our PMS system
- Collaborate with other departments to deliver exceptional customer service
- Support office management tasks such as supply inventory, mail distribution, Marriott training completion and daily shift checklists
- Maintain a clean and organized front desk area, ensuring all office supplies are stocked and accessible
- Provide excellent customer support by addressing inquiries efficiently and following up as needed
Experience
- Prefer prior hotel experience, especially Marriott but not required. Office or administrative experience, especially in roles such as a receptionist, or personal assistant
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar)
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Bilingual abilities are a plus to serve diverse client needs more effectively
- Demonstrated customer service skills with professional phone etiquette and a friendly demeanor
- Flexible working AM, PM, or Night Audit Shifts including weekends and holidays
Join us as a Front Desk Agent where your proactive approach will make a meaningful impact every day! This role is perfect for someone eager to grow in hotel hospitality especially with a Marriott brand hotel.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Work Location: In person
Title: Front Desk Agent
Company: Element By Westin Marriott Brand Hotel
Location: Ewing, NJ
