Overview
Front Desk Agent Jobs in Louisville at Biosyntria Innovations
We are seeking friendly, professional, and well-organized individuals to join our team as Front Desk Agents. In this role, you will be the first point of contact for guests and clients, ensuring a welcoming experience while maintaining smooth front desk operations.
If you enjoy interacting with people and delivering excellent service, this opportunity is perfect for you.
Key ResponsibilitiesGuest Service & Front Desk Operations
- Greet and welcome guests, clients, and visitors in a courteous and professional manner
- Manage check-in and check-out processes efficiently
- Maintain a clean, organized, and presentable front desk area
Call Handling & Communication
- Answer and direct incoming calls appropriately
- Respond to inquiries via phone, email, or in person
- Provide accurate information about services, facilities, and policies
Administrative Support
- Handle reservations, appointments, and scheduling
- Maintain guest records and update information in systems
- Manage mail, deliveries, and general front office tasks
Coordination & Problem Solving
- Coordinate with housekeeping, maintenance, or other departments
- Address guest concerns and resolve issues promptly
- Escalate complex matters when necessary
Qualifications & Skills
- High school diploma or equivalent (Bachelor’s degree preferred)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Customer-focused mindset with a positive attitude
- Basic computer skills (MS Office, booking or CRM systems)
- Professional appearance and demeanor
- Ability to work in a fast-paced environment
- Prior experience in hospitality or front desk roles is a plus
Work Details
- Full-time / Part-time opportunities available
- Flexible shifts (including weekends or evenings if required)
- Paid training provided
What We Offer
- Friendly and professional work environment
- Opportunities for career growth in hospitality or administration
- Skill development and training programs
- Performance-based incentives and recognition
- Stable and long-term career opportunities
Apply Today
If you are passionate about customer service and enjoy creating positive first impressions, we encourage you to apply. Shortlisted candidates will be contacted for the next steps.
Pay: $19.00 – $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Title: Front Desk Agent
Company: Biosyntria Innovations
Location: Louisville
