Overview
Front Desk Agent Jobs in Anchorage, AK at The Wildbirch Hotel
Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as our welcoming face to The Wildbirch Hotel.
In this vital role, you will assist with front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and staff alike.
This paid position offers an exciting opportunity utilize your multi task expertise while contributing to a professional and lively workplace atmosphere.
Duties
- Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming experience
- Manage multi-line phone systems efficiently, directing calls accurately and courteously
- Handle incoming correspondence, emails, and inquiries promptly using excellent phone etiquette and communication skills
- Maintain organized filing systems, data entry logs, and accurate records using Microsoft Office and Google Workspace tools
- Support office management tasks such as calendar management, appointment scheduling, and document proofreading
- Assist with clerical duties including photocopying, faxing, filing, and updating databases with precision
- Provide customer support by addressing inquiries, resolving issues promptly, and ensuring overall client satisfaction
Skills
- Proficiency in computer literacy with strong skills in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with Opera Cloud and other scheduling software programs preferre.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Strong typing skills coupled with time management abilities to handle multiple responsibilities quickly
- Knowledge of multi-line phone systems and phone etiquette to communicate clearly and professionally
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Previous hotel experience is required.
- Familiarity with bookkeeping software
- Customer service expertise with a focus on providing exceptional support and building positive relationships
- Experience that demonstrates the ability to work well under high stress.
Join us in creating a vibrant workplace where your organizational talents shine! This role offers an engaging environment that values proactive communication, efficiency, and friendly service.
We’re excited to welcome motivated individuals eager to grow with a team.
Pay: $18.00 – $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
Work Location: In person
Title: Front Desk Agent
Company: The Wildbirch Hotel
Location: Anchorage, AK
