Overview
Front Desk Agent Jobs in Traverse City, MI at Home2suites by hilton
Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks with efficiency and professionalism. Your positive attitude and organizational skills will ensure a smooth flow of daily activities, creating a warm and professional environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette.
- Handle scheduling, calendar management, and appointment setting for staff or professionals within the organization.
- Maintain organized filing systems, data entry records, and ensure all documentation is accurate through proofreading and careful review.
- Support office operations by managing supplies, coordinating mailings, and assisting with clerical tasks such as photocopying and faxing.
- Use computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace applications, and basic bookkeeping tools like QuickBooks to support administrative functions.
- Provide customer support by addressing inquiries efficiently via phone or in person while maintaining excellent customer service standards.
Skills
- Proven experience in office management or administrative roles with strong clerical skills.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficient in computer literacy including Microsoft Office, Google Workspace, data entry, and basic bookkeeping software such as QuickBooks.
- Strong communication skills with the ability to demonstrate professional phone etiquette; bilingual abilities are a plus.
- Experience with front desk operations in medical or dental settings is desirable but not required.
- Ability to handle sensitive information discreetly while maintaining accuracy through proofreading and data entry.
- Demonstrated time management skills with the capacity to prioritize tasks efficiently. Join our team as a Front Desk Agent where your enthusiasm and organizational talent will help us deliver outstanding service every day! This position is paid and offers a rewarding environment for those eager to grow their administrative expertise while making a positive impact on our organization’s daily operations.
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Title: Front Desk Agent
Company: Home2suites by hilton
Location: Traverse City, MI
