Overview
Front Desk Agent Jobs in Ann Arbor at Staybridge Suites
Staybridge Suites BY IHG
We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression at all times
- Answer multi-line phone systems promptly and professionally, directing calls efficiently
- Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools
- Handle data entry tasks accurately within spreadsheets, databases, and accounting software such as QuickBooks
- Maintain organized filing systems, including electronic documents and paper records, ensuring easy retrieval
- Assist with office management duties including supply inventory, mail distribution, and general clerical support
- Provide customer support by addressing inquiries via phone or email with courteous professionalism
- Support bookkeeping activities by recording transactions and managing basic financial records
Qualifications
- Proven office experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Technical proficiency with computer literacy in data entry, spreadsheets, and productivity software
- Excellent phone etiquette with experience managing multi-line phone systems
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Previous experience in front desk roles such as medical or dental receptionist is a plus
- Strong time management skills with the ability to prioritize tasks efficiently
- Demonstrated customer service skills with a friendly and professional demeanor
- Familiarity with clerical tasks including filing, proofreading, and document management
Join us as a Front Desk Agent to be the friendly face that keeps our office running smoothly! Bring your enthusiasm, technical skills, and passion for helping others to this vital role. We value energetic professionals dedicated to delivering outstanding service while supporting our team’s success.
Pay: $16.50 – $18.00 per hour
Work Location: In person
Title: Front Desk Agent
Company: Staybridge Suites
Location: Ann Arbor
