Front Desk & Admin

Job Title: Front Desk & Admin
Location: McLean, VA (Onsite)

Working Hours: 8 AM – 5 PM

Job Summary
This role is responsible for independently managing front desk operations and executing U.S. HR administrative processes, including payroll preparation and benefits coordination. The role requires a high level of ownership, accuracy, and the ability to follow established processes with minimal supervision.

Key Responsibilities
Front Desk & Office Administration

• Serve as the primary point of contact for all visitors and office-related inquiries.
• Manage calls, emails, and front desk operations without supervision
• Monitor and manage the company’s general mailbox, ensuring timely responses and proper routing of emails.
• Maintain office supplies, meeting rooms, and day-to-day office organization.
• Handle administrative requests independently and ensure timely completion.

Payroll Administration

• Fully responsible for preparing accurate payroll inputs via Paylocity.
• Track and validate employee hours, PTO, and payroll changes (new hires, terminations, adjustments).
• Ensure all payroll data is complete, accurate, and submitted within deadlines.
• Follow payroll checklists and processes without dependency on HR.
• Coordinate directly with management for approvals when required.

Benefits Administration (Direct Ownership with TPA)

• Act as the primary point of contact with Third-Party Administrators (TPAs).
• Manage benefits enrollment, changes, and employee inquiries independently.
• Maintain accurate and up-to-date benefits records.
• Execute open enrollment processes based on predefined guidelines.
• Resolve routine benefits issues without escalation.

Employee Lifecycle Administration

• Execute onboarding and offboarding processes end-to-end using established templates and checklists.
• Ensure all documentation is completed, filed, and tracked accurately.
• Coordinate system access and required documentation without delays.
• Maintain organized and audit-ready employee records.

HR Systems, Compliance & Data Accuracy

• Maintain 100% accuracy of employee data in systems and trackers.
• Update all changes (compensation, title, status) in a timely manner.
• Generate basic reports when required using existing templates.
• Collaborate with 3rd party firm to ensure adherence to applicable states-level employment regulations by following established compliance processes and checklists.
• Flag any potential compliance risks or discrepancies to management when identified.

Operating Approach

• This role is expected to manage day-to-day responsibilities independently using established processes, templates, and checklists.
• Routine payroll, benefits, and administrative tasks should be handled end-to-end within the role including collaborating with 3rd party firms.
• The role should proactively coordinate with relevant stakeholders to ensure deadlines are met.
• Matters requiring alignment include:
  • Policy exceptions
  • Compliance-related concerns
  • System or process issues impacting task completion
• The role is accountable for maintaining accuracy, meeting deadlines, and ensuring smooth execution of all assigned responsibilities.

Qualifications

• Business Administration, Human Resources, or related field experience.
• 2–3 years of experience in administrative or HR support roles.
• Basic understanding of U.S. payroll and benefits processes.
• Strong attention to detail and accountability.
• Ability to follow structured processes independently.

Key Competencies

• High ownership and accountability.
• Strong attention to detail.
• Ability to work independently.
• Process-driven execution.

Benefits

• Medical, dental, and vision insurance coverage.

• Employer-paid short-term disability, long-term disability, and life insurance.

• Paid time off with vacation (up to 10 days per year).

• Paid sick leave (up to 5 days per year).

• 401(k) retirement savings plan.

• Tuition reimbursement or assistance toward continuing education.

• Paid attendance at approved workshops and conferences.

• Full access to LinkedIn Learning.

• Employee Assistance Program (EAP).

Perks (HQ Location)

• Complimentary daily office snacks and beverages.

• Professional development and ongoing learning opportunities.

• Employee recognition programs.

• Company-sponsored social events and team-building activities.

• Collaborative, team-oriented work environment.

• Opportunities to work on high-impact projects with experienced professionals.

RwM1X9Aml4