Overview
Front desk Jobs in Omaha at Holiday Inn Express and Suites
Job Summary
We are seeking a dynamic and friendly Front Desk Associate to serve as the welcoming face of our organization. In this vital role, you will manage daily front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting various administrative functions.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette.
- Handle appointment scheduling, calendar management, and coordinate meetings for staff or professionals.
- Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office software.
- Assist with clerical tasks such as proofreading documents, managing correspondence, and supporting office operations.
- Support bookkeeping activities using QuickBooks or similar accounting tools when necessary.
- Maintain a tidy and organized front desk area, ensuring all supplies are stocked and equipment is functioning properly.
Experience
- Prior office management or administrative experience is required, ideally within a healthcare or professional setting such as dental or medical reception.
- Demonstrated proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Excellent customer service skills with a friendly demeanor and professional phone etiquette.
- Bilingual abilities are highly valued to assist diverse client populations effectively.
- Experience with data entry, filing systems, and basic bookkeeping (e.g., QuickBooks) is preferred.
- IHG and HOTEL experience is a plus, along with familiarity with calendar management and time management techniques. Join us in delivering outstanding support at the front desk—where your enthusiasm meets your expertise to make every visitor’s experience memorable!
Pay: $16.00 – $17.50 per hour
Education:
- High school or equivalent (Required)
Experience:
- Hotel: 1 year (Preferred)
- HOTEL Customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Omaha, NE 68122 (Required)
Work Location: In person
Title: Front desk
Company: Holiday Inn Express and Suites
Location: Omaha
