Overview
First Voice of Hope – Front Desk Coordinator Jobs in Jupiter, FL at Center for Brain
Help People Who’ve Lost Hope Find Their Path to Healing
Center for Brain Training – Jupiter, FL
We’re NOT looking for someone who just needs a job. We’re looking for someone who wants THIS job.
Please read the whole ad. If you hit "Quick Apply" button instead, we won’t respond.
Instead, email us at [email] and answer these three questions:
- Does helping people in distress energize you or drain you? (Be honest – there’s no wrong answer, but we need the right fit)
- Tell us about a time you stayed calm when someone was upset, confused, or desperate. (Could be work, personal life, volunteering – we just want to see how you handle emotional situations)
- Why are you drawn to holistic/alternative wellness approaches? (Even if you’re new to neurofeedback – curiosity counts)
Send those answers + a resume to: [email protected]
We’re reading every email personally. We’d rather hire the right person than just fill a seat.
This Isn’t a Typical Front Desk Job
When someone calls our clinic, they’re often at the end of their rope.
They’ve tried everything for their child’s ADHD, their own anxiety, their parent’s declining memory. Medications aren’t working. Therapy hasn’t helped. They’re desperate.
You will be the first person they talk to.
Your voice, your calm, your ability to listen and guide them through what we do – that’s what turns a panicked phone call into a scheduled consultation. That’s what gives someone hope for the first time in months.
This role is part administrator, part counselor, part air traffic controller. On any given day, you’ll:
- Guide a worried mother through booking an appointment to try to get help for her struggling teenager
- Warmly greet 20-30 clients coming through for neurofeedback sessions
- Juggle a complex schedule of multi-service appointments across 5 treatment rooms
- Handle payments with grace (we don’t bill insurance – you’ll explain pricing clearly and compassionately)
- Keep both digital systems and paper files organized in a fast-paced environment
- Be the glue that holds the front office together
Why This Role Exists Right Now
Our front desk coordinator is on medical leave. She’s been with us for years and is beloved by every client who walks through our door.
She’s irreplaceable as a person – but we need someone to hold down the fort.
This role may be temporary or could become permanent depending on circumstances and fit. Either way, we need someone who can step into a critical role and make it their own.
Who Thrives Here
This job is not for someone just looking for a paycheck or a stepping stone to something else.
You’ll love this role if:
✅ You get energized by talking to people all day
✅ You’ve been in a helping profession before and miss that human connection
✅ You can stay calm when someone calls in tears or frustration
✅ You’re genuinely curious about holistic, drug-free approaches to brain health
✅ You’re a "hidden gem" – maybe semi-retired, maybe transitioning careers – looking for meaningful work, not just a job
✅ Our current coordinator is 69 and says this is her favorite job she’s ever had. She loves coming to work because every single day, she helps someone. She also loves being busy. That’s the person we’re looking for.
The Practical Stuff
Schedule:
Monday–Thursday, 9:00 AM – 530 or 6:00 PM
(Future: Optional Friday 11:00 AM – 5:00 PM)
What You’ll Actually Do:
Client Interaction (50% of your day):
- Answer calls with patience and warmth
- Guide callers through what we offer
- Help book consultations
- Check clients in/out with genuine interest in their progress
- Collect payments and explain pricing clearly
Scheduling & Coordination (30% of your day):
- Manage real-time schedule across 4 treatment rooms
- Coordinate multi-service appointments (some clients need 2-3 services in one visit)
- Prevent double-booking and keep the day flowing smoothly
- Note: Our current scheduling system is clunky – we’re upgrading in 60 days to something much better
Administrative Tasks (20% of your day):
- Maintain paper client files (yes, we still use some paper)
- Process payments and provide receipts
- Light office tasks
What We’re Looking For
Must-Haves:
- Previous experience in a people-facing role (examples: medical office, hospitality, education, social services)
- Genuine warmth and ability to make people feel heard
- Organizational skills and ability to juggle multiple tasks
- Comfort with both digital systems and paper processes (we’re transitioning but not there yet)
- Calm under pressure – our busiest days can feel like controlled chaos
Bonus Points:
- Personal interest in holistic health, brain-based therapies, or alternative wellness
- Experience helping people through difficult life situations (counseling, nursing, teaching, ministry)
- Tech-comfortable but not tech-dependent (you can learn new systems but don’t panic if something’s on paper)
What Makes This Job Special
This isn’t corporate. We’re a small, mission-driven clinic.
- Every client has a story – and you’ll be part of their healing journey
- You’ll learn about cutting-edge neuroscience and holistic brain health
- You’ll work with a team that genuinely cares about each other and our clients
- We don’t do insurance billing – so no claim denials, no pre-auths, just helping people
- Clients regularly tell us our front desk experience is what made them feel safe enough to try something new
One of our clients once said: "I almost didn’t come in because I was so anxious. But the woman who answered the phone made me feel like everything was going to be okay."
We’re looking for someone who can be that voice.
Compensation & Growth
· Hourly Rate: $24-28/hour based on experience, with opportunity to grow based on performance. (We value skill and compassion over credentials)
- Opportunity: This could transition to a permanent role depending on our current front office medical situation and your fit with our team
- Environment: Small team, low drama, high purpose
Extra information: About Center for Brain Training
www.CenterforBrain
We help people rewire their brains using drug-free, non-invasive therapies like neurofeedback, brain mapping (qEEG), and biofeedback.
Our clients range from kids with ADHD to adults recovering from trauma to seniors fighting cognitive decline. What they all have in common: traditional approaches haven’t worked, and they’re looking for hope.
You’d be the first person they meet.
Job Type: Full-time
Pay: $24.00 – $28.00 per hour
Benefits:
- Paid time off
Work Location: In person
Title: First Voice of Hope – Front Desk Coordinator
Company: Center for Brain
Location: Jupiter, FL
