Overview
Financial Operations Specialist I Jobs in Tallahassee, FL at TMH Federal Credit Union
Full Time with Benefits
Monday thru Friday
In-Office Clerical Setting
- Primary electronic services contact to respond to, research, and solve routine member questions/problems/complaints. Serve members promptly and professionally on the phone and in person when needed.
- Assist members via remote channels to provide first-line troubleshooting and problem resolution.
- First level support for plastic card program and handle fraud & charge-back requests.
- Provide assistance to staff and departments regarding complex member inquiries and requests regarding electronic services.
- Perform other department tasks/duties.
- Strictly adhere to Member Identification Program (MIP) and follow policy and procedure related to Regulation E (Electronic Funds Transfer Act), BSA/OFAC, Anti-Money Laundering (AML) to ensure compliance with current regulations.
Minimum Requirements:
- High school diploma or equivalent. Completion of college-level accounting preferred.
- One (1) year experience in a financial institution; preference will be given to one (1) year TMH Federal Credit Union experience.
- Must be bondable.
- Knowledge: basic accounting concepts and procedures. Strong knowledge of spreadsheets, word processing and database applications.
Skills/Abilities:
- Excellent interpersonal and communications skills. Excellent match skills with a demonstrated ability for a high level of accuracy and follow through.
- Ability to prioritize and organize work.
- Ability to understand and apply detailed procedures and information.
- Ability to operate related computer applications and office equipment.
Drug Free Workplace / EOE M/F/V/D
Job Type: Full-time
Title: Financial Operations Specialist I
Company: TMH Federal Credit Union
Location: Tallahassee, FL
