Overview
Field Operations Support Assistant Jobs in Philadelphia, USA at Service Corporation International
Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Job Responsibilities
- Prepares death certificates, prayer cards and related documents
- Completes required permits and or certificates
- Prepares and processes Veteran’s Paperwork
- Prepares marker monument placement paperwork
- Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
- Prepares and distributes daily schedules, reports, and documents
- Receives and processes payments and contracts
- Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
- Oversees the processing of installation orders to grounds and maintenance departments
- Assists with the preparation of obituaries
- Assists Location Management, Sales, Family Service Counselors and payroll as needed
- Communicates client family’s needs promptly and accurately to the appropriate staff member
- Conveys a sense of concern and empathy with client family members at all times
- Responds to customer inquiries via telephone, internet and in person
- Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
Education
Experience
- 1 – 2 years of experience in an office clerical or customer service capacity required
- Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
- Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
- Good verbal and written communication skills
- Strong organizational skills and detail oriented
Category (Portal Searching):
Administration and Clerical
Job Location:
US-LA – Lake Charles
#J-18808-Ljbffr
Title: Field Operations Support Assistant
Company: Service Corporation International
Location: Philadelphia, USA
Category:
