Overview
EXPIERENCED DENTAL RECEPTIONIST MUST HAVE DENTAL EXPERIENCE Jobs in Farmington Hills, MI at OTHER
Overview
We are seeking an Experienced Dental Receptionist to join our busy dental practice. The ideal candidate will have a strong background in dental office management, excellent patient service skills, and proficiency with various electronic health record (EHR) systems. This role involves managing front desk operations, coordinating patient appointments, verifying insurance, and supporting overall office efficiency. The successful candidate will be detail-oriented, professional, and committed to providing exceptional patient experiences while maintaining compliance with healthcare regulations such as HIPAA.
Responsibilities
- Greet patients warmly and provide exceptional customer service at the front desk
- Schedule and confirm appointments using dental practice management software such as Eaglesoft or Dentrix
- Verify insurance coverage and benefits, including Medicare and Medicaid processing
- Manage patient check-in and check-out processes efficiently
- Handle phone inquiries using multi-line phone systems with professional phone etiquette
- Maintain accurate medical and dental records in EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks
- Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations
- Process medical billing and coding using CPT, ICD-9, ICD-10 codes, ensuring proper documentation review
- Perform insurance verification and follow-up on unpaid claims or outstanding balances
- Assist with administrative tasks such as filing, data entry (including 10 key typing), and document management
- Support clinic operations by coordinating care plans and assisting with medical administrative support duties
Skills
- Proven experience as a Dental Receptionist or Medical Office Administrative Support in a dental or healthcare setting
- Proficiency with dental practice management software such as Eaglesoft or Dentrix; familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks
- Strong knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-9 & ICD-10), and insurance procedures including verification for Medicare and other providers
- Excellent computer skills including Microsoft Office Suite (Word, Excel) and data entry (10 key typing)
- Exceptional customer service skills with professional phone etiquette and bilingual abilities preferred
- Ability to handle sensitive health information in compliance with HIPAA regulations
- Strong organizational skills with attention to detail for documentation review and record keeping
- Previous clinic or dental office experience is highly desirable; familiarity with office management tasks such as scheduling, filing, and medical billing
This position offers an opportunity to work in a professional environment dedicated to delivering high-quality dental care while utilizing your expertise in medical administration.
Pay: $20.00 – $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- DENTAL : 2 years (Preferred)
Work Location: In person
Title: EXPIERENCED DENTAL RECEPTIONIST MUST HAVE DENTAL EXPERIENCE
Company: OTHER
Location: Farmington Hills, MI
