Overview
Experienced Optician / Front Desk Receptionist Jobs in Flower Mound, TX at PersonalEyes Vision Care
About Us
PersonalEyes Vision Care is a privately owned optometry practice in Flower Mound, TX, led by Dr. Kumar Patel — a Diplomate of the American Board of Optometry and recognized leader in specialty contact lenses, myopia management, and ocular disease. We pride ourselves on delivering an exceptional patient experience from the moment someone walks through our door.
We are looking for a warm, professional, and detail-oriented Front Desk Receptionist who understands that first impressions matter. If you have a passion for customer service, thrive in a fast-paced medical office environment, and want to be part of a close-knit team that truly cares about patients, we want to meet you.
Why You’ll Love Working Here
- Competitive pay: $17–$20/hour based on experience
- Monday–Friday schedule (no weekends)
- Supportive, family-like team environment in a private practice setting
- Health insurance contribution after 90 days
- Paid time off and holidays
- Free annual eye exam and employee discounts on eyewear
- Opportunity to grow your skills in a specialty optometry practice
What You’ll Do
As the first point of contact for our patients, you set the tone for their entire visit. Your responsibilities include:
- Greeting every patient with a warm, professional welcome
- Answering phones promptly and courteously, scheduling appointments, and handling patient inquiries
- Checking patients in and out efficiently while ensuring all paperwork and insurance information is accurate
- Verifying vision and medical insurance eligibility (EyeMed, VSP, Spectera, medical plans)
- Collecting copays/deductibles, processing payments, and balancing the daily cash drawer
- Managing appointment reminders, confirmations, and recall outreach
- Maintaining a clean, organized, and welcoming front desk and reception area
- Coordinating with clinical staff to ensure smooth patient flow
- Handling patient records with confidentiality and HIPAA compliance
- Going above and beyond to ensure every patient leaves with a positive impression
What We’re Looking For
Required:
- Minimum 1 year of front desk or receptionist experience in a optometry office
- Exceptional customer service skills — you genuinely enjoy helping people
- Professional phone etiquette and clear communication skills
- Strong attention to detail and accuracy (insurance verification, data entry, payments)
- Ability to multitask and stay calm under pressure in a busy office
- Reliable, punctual, and dependable — we count on you to be there
- Comfortable with computers and learning new software
Strongly Preferred:
- Experience with Crystal PM or similar optometry/ophthalmology EHR systems
- Familiarity with vision insurance plans (EyeMed, VSP, Spectera)
- Previous experience in an eye care setting (optometry or ophthalmology)
- Bilingual (English/Spanish) is a plus
Schedule & Location
- Full-time: Monday through Friday
- Hours: 8:00 AM – 5:00 PM (may vary slightly)
- Location: 2600 Lakeside Parkway, Suite 180, Flower Mound, TX 75022
- This is an in-person position (not remote)
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How would you rate your customer service skills on a scale of 1-10?
- Do you have experience with vision insurance verification (EyeMed, VSP, Specteral)?
- Which EMR do you have experience using?
- How many years of experience do you have working in an optometrist office? (only interviewing if >1yr)
Work Location: In person
Title: Experienced Optician / Front Desk Receptionist
Company: PersonalEyes Vision Care
Location: Flower Mound, TX
