Overview
Experienced Dental Receptionist / Appointment Setter / Call Center Representative Jobs in Henderson, NV at Confidential
Job Description
We are seeking an experienced, highly motivated Receptionist / Appointment Setter to join our growing team.
This is not a typical front desk position. We are looking for someone with strong phone skills who can build rapport, handle objections, overcome hesitation, and successfully schedule qualified patients for consultations.
The ideal candidate has previous experience in medical, dental, cosmetic surgery, or high-ticket sales environments and understands how to confidently guide patients through the decision-making process.
Responsibilities
- Answer incoming calls promptly and professionally
- Respond to leads from phone, website, social media, and marketing campaigns
- Schedule consultations and maximize appointment conversion rates
- Follow up with leads consistently through calls, text messages, and email
- Handle objections and concerns professionally
- Confirm appointments and reduce no-shows
- Maintain detailed notes and accurate records in the CRM
- Assist patients with financing pre-qualification
- Build trust and establish strong patient relationships
- Work closely with the doctor and treatment coordinators
- Help achieve monthly scheduling and production goals
Requirements
- Minimum 3 years of experience in appointment setting, call center, treatment coordination, or sales
- Proven ability to handle objections and close appointments
- Exceptional communication and listening skills
- Comfortable making outbound follow-up calls
- Strong organizational and multitasking abilities
- Professional appearance and attitude
- Reliable, punctual, and detail-oriented
- Computer proficiency and CRM experience preferred
- Dental, cosmetic surgery, or high-ticket sales experience strongly preferred
Compensation
- Competitive hourly pay based on experience
- Performance bonuses available
- Full-time position
- Growth opportunities within the company
What We Are Looking For
The right candidate:
- Is confident on the phone
- Knows how to create urgency without being pushy
- Can turn hesitant leads into scheduled consultations
- Understands that persistence and follow-up are critical
- Takes ownership of results
- Thrives in a fast-paced environment
If you have a proven track record of scheduling appointments, handling objections, and converting leads into consultations, we would love to hear from you.
Pay: $24.00 – $30.00 per hour
Work Location: In person
Title: Experienced Dental Receptionist / Appointment Setter / Call Center Representative
Company: Confidential
Location: Henderson, NV
