Overview
Experience Medical Receptionist/Medical Scheduler Jobs in Cleveland, OH at Faith Medical Associates, Inc
Company Overview
Faith Medical Associates, Inc is a reputable medical clinic dedicated to providing comprehensive healthcare services to our community. We are committed to delivering high-quality patient care in a supportive and professional environment.
Overview
We are seeking an experienced Medical Receptionist and Scheduler to join our team. The ideal candidate will possess strong administrative skills, excellent patient service abilities, and proficiency with various electronic health record (EHR) systems. This role is vital in ensuring smooth clinic operations, accurate appointment scheduling, and effective communication between patients and healthcare providers.
Duties
- Greet patients warmly and professionally, ensuring a positive first impression at the front desk.
- Schedule patient appointments efficiently using EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms.
- Verify insurance coverage and perform insurance authorization and verification processes.
- Manage patient check-in and check-out procedures with attention to detail and accuracy.
- Maintain and update accurate medical records, ensuring compliance with HIPAA regulations.
- Handle multi-line phone systems with professionalism, providing clear communication and appointment confirmations.
- Assist with documentation review, medical billing, and coding tasks including CPT, ICD-9, ICD-10 codes as needed.
- Support clinic staff with administrative tasks such as filing, data entry, and managing office supplies.
Requirements
- Proven experience as a medical receptionist or medical administrative support within a clinical setting.
- Familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix.
- Knowledge of medical coding including CPT, ICD-9/10 coding standards and medical billing procedures.
- Strong understanding of HIPAA regulations related to health information management.
- Excellent phone etiquette, communication skills, and customer service orientation.
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing preferred).
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
- Bilingual abilities are a plus to serve diverse patient populations.
- Prior clinic or dental office experience is highly desirable for this role. Join our team to provide exceptional administrative support that enhances patient experiences and supports our healthcare mission!
Pay: $18.00 – $20.00 per hour
Work Location: In person
Title: Experience Medical Receptionist/Medical Scheduler
Company: Faith Medical Associates, Inc
Location: Cleveland, OH
