Executive Assistant

Job Summary:

The Executive Assistant serves as a highly trusted administrative, governance, and operational support partner to the General Manager/COO, helping ensure the smooth flow of executive operations, internal coordination, and member-facing service delivery at Ridglea Country Club.

This position provides executive-level administrative support, coordinates Board and committee governance processes, manages leadership meetings and internal schedules. The Executive Assistant serves as a key liaison between leadership, committees, and internal departments, requiring exceptional discretion, professionalism, organizational strength, and the ability to balance executive support responsibilities with operational leadership in a fast-paced private club environment.

Essential Duties and Responsibilities:

Executive Administration

• Provides direct administrative support to the General Manager / COO and executive leadership team.
• Manages executive calendars, scheduling, appointments, internal deadlines, and meeting coordination.
• Prepares correspondence, presentations, reports, and executive communications.
• Maintains organized records, files, and confidential administrative documentation.

Governance & Board Support

• Provides administrative support to the Board of Directors, Committees, and Ridglea Country Club Charitable Foundation.
• Coordinates meeting logistics including scheduling, room setup, materials preparation, and distribution.
• Prepares agendas, supporting documentation, and meeting packets.
• Records and distributes minutes and follow-up action items.
• Maintains governance records, committee rosters, and archival documentation.
• Attend all committee meetings and oversee video conferencing.

Internal Coordination & Leadership Support

• Coordinates leadership meetings, department meetings, retreats, and internal planning sessions.
• Manages internal calendars for operational deadlines, governance milestones, and leadership priorities.
• Tracks assignments, follow-up items, and strategic initiatives to ensure accountability.
• Serves as a liaison between leadership, committees, and internal departments.

Professional Standards

• Maintains knowledge of RCC Bylaws, House Rules, and policies, supporting their consistent application.
• Adheres to all operational standards, procedures, and service expectations.
• Participates in professional development opportunities relevant to executive administration, hospitality leadership, governance, and organizational effectiveness.
• Performs additional duties and special projects as assigned.

Qualifications / Requirements

• Advanced proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and other business productivity tools.
• Highly organized and detail-oriented, with exceptional administrative, time management, and follow-through skills.
• Demonstrated ability to manage competing priorities, shifting deadlines, executive support responsibilities, and operational demands with accuracy and discretion.
• Strong written and verbal communication skills, with the ability to prepare professional correspondence, agendas, reports, and meeting documentation.
• Sound judgment, discretion, and emotional intelligence in handling confidential information, governance matters, and sensitive leadership communications.
• Proven ability to coordinate complex schedules, meetings, calendars, and organizational priorities.
• Strong interpersonal and relationship-management skills, with the professionalism to interact confidently with Board members, committee leadership, members, and senior staff.
• Ability to anticipate needs, think proactively, and maintain organizational flow in a fast-paced executive environment.
• Flexibility to work occasional evenings or weekends to support Board meetings, committee meetings, and special Club events.

Education / Training / Experience

• Bachelor’s degree in Business Administration, Hospitality Management, Communications, or related field preferred; equivalent professional experience will be considered.
• Minimum of 5 years of progressive administrative, executive support, hospitality leadership, or member-facing operational experience, preferably in a private club or service-driven environment.
• Prior experience supporting senior leadership, governance processes, or Board/committee administration strongly preferred.
• Supervisory or team leadership experience preferred.

BENEFITS:

Ridglea Country Club offers a competitive salary and a comprehensive benefits package including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• HRA Reimbursement
• Life insurance
• Short- term & Long-term disability
• Paid time off
• Employee meals
• Pro Shop discounts
• And more!

Equal Opportunity Employer