Overview
Enrollment Specialist, Alpha – $75,000/year USD Jobs in New York, NY at Crossover
Title: Enrollment Specialist, Alpha – $75,000/year USD
Company: Crossover
Location: New York, NY
NOTE: This position requires onsite presence in San Francisco, Santa Barbara, or NYC.
Alpha School is reimagining the possibilities of education. By combining AI-powered learning with mastery-based advancement and dedicated guides, Alpha enables students to explore meaningful interests while delivering exceptional academic results.
In this position, you will guide families through their entire enrollment experience—from initial outreach to final commitment—ensuring that every touchpoint embodies Alpha's precision, care, and high standards. You will manage ongoing correspondence, organize impactful admissions events, and uphold accurate applicant data that supports sound decision-making.
If you excel in dynamic, purpose-driven settings—where responsiveness, structure, and accuracy have a direct effect on family experience and enrollment outcomes—this hybrid role provides both remote flexibility and consistent face-to-face involvement at admissions activities.
What You Will Be Doing
Take full ownership of the admissions inbox, delivering prompt, considerate, and polished responses to prospective families (both online and face-to-face)
Manage and monitor digital admissions documentation with meticulous attention to accuracy
Attend all admissions events—including information sessions, shadow visits, and community gatherings—on campus and virtually
Work closely with Lead Guides to arrange student shadow day schedules
Maintain current, precise records and follow-up workflows within admissions platforms
What You Won’t Be Doing
- Set admissions policy or render final enrollment decisions
- Function exclusively in administrative roles with no direct family contact
- Navigate slow-moving, overly procedural structures
- Concentrate solely on relationship development without rigorous execution and follow-through
Enrollment Specialist Key Responsibilities
This role ensures that a smooth, high-conversion admissions process supports robust enrollment and family satisfaction throughout Alpha's campus locations.
Basic Requirements
- 2+ years of customer-facing experience
- Proven administrative and organizational capabilities; you are dependable and detail-focused
- High attention to detail and demonstrated experience managing accurate applicant records or CRM data
- Comfortable managing a blend of remote work and in-person campus duties
- Able to adjust rapidly and succeed in a fast-moving, mission-focused environment
- Authorized to work in the US and able to work in-person in either San Francisco; CA, Santa Barbara; CA or NYC; NY
Nice-to-have Requirements
- Experience in education, enrollment operations, or school administration
- History of facilitating admissions events or detailed onboarding workflows
- Ease working in rapidly evolving, technology-enhanced settings
About Alpha
Want to join a learning rebellion that’s transforming the traditional classroom?
Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.
They don’t play by the old rules.
Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.
Alpha School is rewriting the rules of education.
Sounds too good to be true? It’s not.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5719-US-NewYork-EnrollmentSpec.016
