Overview
Donor Support Officer Jobs in Cordova, TN at WKNO TV/FM
Job Summary
We are seeking a passionate and proactive Donor Support Officer to join our dynamic team dedicated to advancing our mission through strategic fundraising and relationship building. In this vital role, you will serve as a key point of contact for donors, supporters ensuring their experience with our organization is engaging, personalized, and impactful. . This paid position offers an exciting opportunity to make a meaningful difference while developing your skills in nonprofit management and strategic outreach.
Basic Duties/Responsibilities
· Assist with premium acquisition and fulfillment.
· Provide superior customer service to make donor inquiries and requests.
· Prepare member mailings including donor acknowledgments and gift fulfillment.
· Serve as Pledge Coordinator during on-air campaigns as scheduled.
· Work with various vendors, maintain department inventory, track expenses, and process departmental invoices.
· Work flexible shifts including nights and weekends during fundraising periods.
· Computer entry, and research of donor data.
· Work cooperatively with others to further the mission and goals of WKNO.
· Other job-related functions as assigned.
· Perform all duties in accordance with WKNO policies.
Minimum Job Specifications
· Minimum 1-3 years’ experience required in CRM Data Base, Microsoft Office Suite, Excel spreadsheet, record keeping, clerical and customer service.
· Excellent oral and written communication skills (including telephone and e-mail).
· Computer skills and willingness to learn software required
· Good organizational skills and attention to detail a must.
· Excellent public relations skills required.
· Inventory control experience helpful.
· At times may have to lift up to 40 pounds
Job Type: Full-time
Pay: $38,000.00 – $40,000.00 per year
Benefits:
- 403(b) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Donor Support Officer
Company: WKNO TV/FM
Location: Cordova, TN
