Overview
Dispatcher and Office Assistant Jobs in Cocoa, FL at COOL GUYZ A/C & HEAT INC
Company Overview
Cool Guyz A/C & Heat, Inc. is a locally owned and operated family business specializing in residential and light commercial HVAC services. With a strong reputation for reliable, quality work, the company prides itself on treating customers’ homes as if they were their own, fostering trust and community connections.
Overview
We are seeking an energetic and detail-oriented Dispatcher and Office Assistant to join our team. This vital role combines dispatching responsibilities with administrative support, ensuring smooth communication and efficient operations across our service fleet. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and possess a passion for logistics and customer service.
Responsibilities
- Coordinate daily scheduling of service technicians
- Manage incoming calls with professional phone etiquette, providing prompt assistance to customers, vendors, and team members while accurately entering data into systems such as QuickBooks.
- Ensure effective communication across multi-line phone systems while maintaining excellent customer service standards.
- Assist with daily office tasks
Experience
Previous experience in dispatching or office administration within a logistics or service environment is preferred. Excellent communication skills coupled with professional phone etiquette are essential for interacting with clients and team members effectively.
Knowledge of the Brevard County area is necessary
Proficiency in typing and data entry ensures accuracy in record-keeping and documentation processes. Knowledge of Microsoft Office and QuickBooks is advantageous but not mandatory; training will be provided as needed. Join us to be part of a dedicated team committed to delivering exceptional service while supporting your professional growth!
Pay: $15.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
Work Location: In person
Title: Dispatcher and Office Assistant
Company: COOL GUYZ A/C & HEAT INC
Location: Cocoa, FL
