Overview
Dermatology Receptionist/Front Desk Jobs in Columbus, GA at Chattahoochee Surgical Dermatology
We are seeking an experienced Dermatology Receptionist/Front Desk Specialist to join our growing team at Chattahoochee Surgical Dermatology, a new start-up dermatology practice in Columbus, GA. This full-time role offers an opportunity to work in a brand-new, state-of-the-art facility in north Columbus’s premier medical office park.
Who we are looking for:
-Warm, friendly people person who will greet our patients and visitors with a smile
-Detailed-oriented, organized, and efficient
-Must be able to multi-task with accuracy in a fast-paced environment
-Reliable team player—willing to help others as needed with a positive attitude
-Excellent communication skills, both verbal and written
Qualifications:
- High school diploma required
- Front desk/receptionist experience in an outpatient medical office is required; dermatology experience preferred
- Proficiency in basic computer applications, phones, and scheduling systems
- Knowledge of basic medical terminology
- Word processing and data entry skills
- Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office
- Manual dexterity for typing, data entry, and handling office equipment
- Ability to speak clearly, hear callers, and interact with patients in person
- Visual acuity sufficient to read patient information and EMR screens
- Ability to occasionally lift up to 20 pounds (e.g., office supplies)
Responsibilities:
- Greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations
- Provide exceptional, friendly customer service while greeting, checking in, and assisting patients
- Answer phone calls promptly and courteously
- Address patient inquiries about appointments and care with patience and professionalism
- Assist Medical Assistants with patient-related phone calls and follow-up tasks
- Schedule appointments in-person, via phone, or email while optimizing provider time and patient satisfaction
- Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists
- Call and document communication with patients who cancel or no-show
- Maintain and update patient accounts, including personal and financial information
- Enter insurance data with accuracy
- Verify patient insurance coverage with accuracy
- Record/collect payments and follow revenue procedures accurately
- Balance and close out collections at end of day
- Use EMR systems, including ModMed EMA; perform scanning and data entry
- Ensure confidentiality and protection of all patient information with adherence to HIPAA, OSHA, and practice policies.
- Follow established policies and procedures and alert leadership to needed changes
- Support team operations and contribute to collective goals
- Monitor office supply levels, anticipate needs, and place orders as required
- Keep reception and waiting areas clean, organized, and patient-ready
Pay: $16.00 – $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Title: Dermatology Receptionist/Front Desk
Company: Chattahoochee Surgical Dermatology
Location: Columbus, GA
